Customer promise

Find out about how we plan to develop the service in the future.


Derbyshire Libraries' customer promise

Read our promise to customers. If there is something you think we could do to improve the library service in Derbyshire let us know by completing our comments form below.

Related documents

The following document is in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)

Tell us what you think
Derbyshire Library Service is committed to providing high standards of service and would like to ensure that the standards listed in the Customer Promise continue to meet your needs.
If you have any comments or suggestions about these standards, please fill in the box below and then click on the 'submit' button. If you would like us to respond to your comments, then please provide us with your name and contact details.
Thank you.

Derbyshire Libraries Customer Promise

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If you experience any problems with this form please contact contact.centre@derbyshire.gov.uk and quote form ID: ILF/381/09