Healthwatch an ndependent consumer champion created to gather and represent the views of the public. Healthwatch will play a role at both national and local level and will make sure that the views of the public and people who use services are taken into account. Local Healthwatch is all about local voices being able to influence the delivery and design of local services. Not just people who use them, but anyone who might need to in future. Local Healthwatch will take on the work of the Local Involvement Networks (LINks) and will also: - represent the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities - provide a complaints advocacy service from 2013 to support people who make a complaint about services - report concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action.
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