Emergency contacts

There are a number of service areas which operate an out-of-hours emergency contact service.


Social care emergency out-of-hours

We provide an emergency out-of-hours countywide social care support between 5pm and 9am Monday to Friday and 24 hours per day during weekends and bank holidays. 

This service is available for the public and agencies to access a range of social care staff for adults or children in need of social care. If you use these numbers in an emergency, there is also the option to speak to an out-of-hours worker.

Tel: 01629 532600 

If you need to send a fax, please tel: 01629 532600 and ask for the correct fax number.

Your local area office can be contacted during office hours via Call Derbyshire on 01629 533190 who will transfer your call to the area office or your involved worker.

Emergency planning

Emergency planning deals with a range of emergencies such as floods, chemical leaks and gas explosions through to comparatively minor incidents. During office hours, contact emergency planning on tel: 01629 538364 or email: emergency.planning@derbyshire.gov.uk

Out-of-hours highway emergencies

For out-of-hours highway emergencies - before 9am or after 5pm Monday to Friday, at weekends and bank holidays - please contact the police on 101.

Gas leaks

For out-of-hours - before 9am or after 5pm Monday to Friday, at weekends and bank holidays - suspected gas leaks should be reported to tel: 0800 111999.