Complaints Annual Reports

The Social Care Services Complaints and Representations Annual Report is a statutory requirement and monitors the operation of the Complaints and Representations Procedure.

Annual Reports look at the complaints and compliments received by Social Care Services.  

Complaints and compliments provide valuable feedback from our service users about the services that we provide.  By analysing these we can obtain indications of where we perform well and where there may be a need for some attention. Annual Reports can be accessed by using the more information link at the bottom of this page.

DirectGov