As a member of the Carpet Foundation we have an OFT approved code of practice. Gold Card 5% Discount. Home visits. Opening Times 9.00-5.30 Monday to Saturday.
Excellent service at a fair price. The fitters work hard to find the most efficient fit.
Reviewed on 13/02/2018
This is the first time I have used Holywell Carpets but it certainly won't be the last. I received fantastic service from start to finish. I felt the choice of carpets in the shop was great and I'm delighted with the end result. I'd recommend Holywell carpets.
Reviewed on 06/02/2018
Excellent service for a very fair price. We are very pleased with the carpet and the standard of fitting and will definitely buy from Holywell Carpets again.
Reviewed on 18/01/2018
We have used Holywell Carpets to carpet all our home over a period of two years. From start to finish we received excellent service. From ordering the carpet, and being given sound advice to meet our requirements. The fitter always does a first class job, and I am pleased with the results. Steve is a great trader and we enjoy shopping with him. The carpets we have had so far are of excellent quality and still look new. So I know for a fact I will not go anywhere else for my carpets. I would recommend to anyone to use him.
Reviewed on 16/01/2018
We have used the services of Holywell Carpets over the last 10 years and are always delighted by the friendly, professional and efficient carpet fitting service we receive. We always feel we are offered good advice on carpet selection and that we get good value for money.
Reviewed on 15/01/2018
Holywell Carpets have always been our first choice supplier and fitter for the last 20 years as they consistently do a great job at a competitive price. Steve always shows a keen interest in our requirements and gives sound advice as to the pro's and con's. The fitters are always friendly and courteous.
Reviewed on 12/01/2018
*Customer feedback* Failed to complete all the work included in their quotation and as per the survey prior to the quotation on the first visit to my property, when I reported this I was told Steve owner would call round asap to finish the job. When he called back he gave me a load of excuses why he could not finish it although he had previously surveyed it and said it could be done and…. no problem. He then packed up his tools and I was left to finish the job myself. When I phoned Steve to tell him I could sort it out for 50 pounds and suggested that this be deducted from the bill he told me to … and …… shop elsewhere in future and…. Over the last 10 years I have spent 1000 pounds with him but obviously no more! *Traders reply* 1) The fitting of the agreed carpets were completed on the agreed date. 2) Customer asked if we would replace 2 door plates (in an area nothing to do with the above order) which I agreed to supply and fit as a goodwill gesture as he was a returning customer. 3) It was only after the removal of the old plates that it came to light that the underlying floor wasn't suitable for this type of plate. I was happy to fit back down new plates in the original style that we had taken up, but the customer refused! 4) I then suggested that as he didn't like plates down, he needed to get a joiner who would be able to put down a wooden threshold, which would sort the problem out. He said that he knew someone and would get it sorted. I asked him to phone me after Christmas when it had been done and I would come and cut the carpet up to it for him (as a good will gesture)! At no time did I agree to pay for the joiners work, and to be honest why should I? 5) On the 3rd of Jan I received a phone call demanding that I pay for this even though it was nothing to do with our work! He came over as very aggressive and rude which is unacceptable. At this point I asked him to send a cheque for the balance of the work we finished and I would appreciate it if he wouldn't shop with us again. To which I got an abusive response, at this point I hung up the phone. Through the entirety of this job, my colleagues and I have done everything in our power to please this customer as we do with all our customers.
Reviewed on 03/01/2018
Good job done.
Reviewed on 05/05/2017
Really good service, very friendly and efficient.
Reviewed on 17/02/2017
Very good service carpet fitter excellent.
Reviewed on 06/12/2016
Fantastic service. Fully recommend.
Reviewed on 24/11/2016
Excellent customer service. Excellent range of products. Works to your budget, fast fitting, highly recommended.
Reviewed on 30/09/2016
Excellent service from measuring to fitting, would highly recommend.
Reviewed on 06/04/2016
Very professional throughout.
Reviewed on 18/02/2016
Holywell Carpets were recommended to us in 2002 when they carpeted our 1st property in Chesterfield and we were very impressed and so use them again on our next property. Same good advice and professional care. Happy to recommend them.
Reviewed on 28/01/2016
Excellent service all the way from measuring, ordering and fitting the carpets.
Reviewed on 18/01/2016
Carpet bought & fitted by punctual, courteous tradesmen. No problems whatsoever & have previously used & will do so in future for carpets/flooring.
Reviewed on 05/01/2016
Good service and professional job.
Reviewed on 24/12/2015
The staff were friendly knowledgeable and skilful would recommend to anyone.
Reviewed on 25/11/2015
Having used Holywell Carpets for several years I am always confident I will receive good service and value for money.
Reviewed on 10/09/2015
Brilliant product, good price. I received an all round superb experience will use them again.
Reviewed on 04/09/2015
Excellent, friendly service. Quality carpets and fitting. Strongly recommend.
Reviewed on 29/07/2015
Always shown politeness, nothing too much trouble. Whatever carpet you wish to see, excellent all round service.
Reviewed on 22/07/2015
Would certainly recommend this trader to my friends. Knowledgeable and demonstrates professional skills in the job, Attends to the task with care and precision.
Reviewed on 17/07/2015
Excellent communication. Did extremely good job.
Reviewed on 03/07/2015
Very helpful when choosing the carpet. No attempt to sell extras. Carpet fitter was polite and efficient. He was also willing to help with moving furniture before and after fitting.
Reviewed on 03/07/2015
The man who fitted my carpet was friendly without being familiar. He was willing to help me put back the heavy furniture. I was extremely satisfied with him and his work. The carpets were good too.
Reviewed on 11/06/2015
Holywell carpets have fitted carpet, kitchen & bathroom floor coverings for me for 20yrs. I have always been very satisfied with the price and the fitting.
Reviewed on 22/04/2015