Value Plumbing and Heating

3 Hardwick Avenue Allestree Derby DE22 2LN
Value Plumbing and Heating
Rated 5 out of 5 Rating based on 162 reviews (?) Rate this Trusted Trader

Joined on 26/07/2012


About Value Plumbing and Heating
Boilers installed, serviced and repaired. Gas cookers installed. Gas fires serviced. Landlord certificates and property gas inspections carried out. Repairs to leaking taps, overflows, leaking sinks and basin wastes. Replacements and repairs to sinks, taps, showers, baths, toilets and radiators. Dishwashers, washing machines and tumble dryer vents installed. Upgrading of heating systems, chemically cleaned and power flushed - thermostatic radiator valves fitted. Platinum Sure Stop Installer.

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Customer reviews for this trader
Made clear appointments and arrived on time for initial quote and then installation of new boiler in new location and flushing and balancing of system etc. Thorough assessment of task and clear options for work involved. Ready to modify approach as work proceeded and rectify any issues. Clear instructions and advice on completion. Very professional and well ahead of others who had expressed interest in job.
We completely had to trust Andy from Value Plumbing and Heating as we live 200 miles away. Was not around when the works were being carried out. From our initial phone call. Andy made himself available. Talked through our options. Talked through the work that was involved and the price. Andy work was just as he said. On time. In price. Would have no hesitation in recommending him.
Very reliable from first contact to fitting. Job was completed quickly and tidily with mess cleaned and old radiator taken away.
Extremely happy, fixed the problem straight away.
Andy installed a new boiler for me last year and did an excellent job for an excellent price. He has just been to service the boiler and a gas fire I have had for several years and once again he has done a really good job. He is always polite, cleans up after himself and seems to really know his business. I would use him again without hesitation for any plumbing work I require.
Andy kept us informed at all times, work was ok at a very high standard. The price was fair & not over priced. I would use Andy & his team again.
Excellent service - very effective and responded extremely quickly to our calls. Great attitude and very friendly! Would recommend unreservedly!
Fantastic, efficient, high quality service given. Would have no hesitation recommending!
Excellent service - reliable, turned up at agreed time, fast and efficient. Explained the job to be done and explained job afterwards. Definitely recommend.
A quick and efficient service by friendly people. Thanks.
Would recommend Andy and Paul for any plumbing work needed. Boiler serviced. Quote requested for further work. Arrived on time. Found Andy & Paul polite, friendly and efficient. Quote for further work very reasonable given date for their return to do the further work.
Very friendly and efficient worker, came out within 2 hours of calling. Very reasonably priced.
Andy arrived as planned to service my boiler and also had time to look at my kitchen tap which was running slow. Excellent service as usual from a Trusted Trader.
Andy was very polite & prompt. Price was agreed before work commenced. He was very efficient & kept everything clean. I would highly recommend.
A first class job, no fuss, no bother. Very polite & a fair price.
Good value, under the estimate given, cleaned up after installation and disposed of old toilets. I will use for further plumbing work.
Andy was brilliant. I had issues with a shower, toilet and kitchen sink. I called Monday to ask for a no obligation quote. Andy arrived on time on Thursday as promised to provide the quote and even went out to buy two showers so I could have a choice of which one to go for. Work was done quickly and professionally! Will not hesitate to use again.
Andy has done a great job. He helped us plan the new layout, advised us regarding which suppliers to use and what products would best suit our needs and budget. He's very easy to deal with - honest, straight forward and knowledgeable (but not constantly using jargon). Most importantly of all, he's reliable! Having had some dealings with tradesmen in the past who did not keep their work, this last point is very important to me. Recommended!
Value Plumbing and Heating had already been to my house a couple of times to try to fix a leaky tap, but none of the efforts to tighten them worked, so we decided new taps were the best option. They bought a good quality set of taps, and fitted them at a time that suited me so I didn't need to take any time off work. They did a quality job, and I really appreciate the effort that was made. Would highly recommend and will definitely use again.
Attended very quickly 10 mins even though couldn't do job as going away. Didn't charge to give estimate and advice.
We phone Andy and explained our problem. He said he would call by that evening around 6-7 pm after finishing his last job at 6 p.m. Arrived and our dishwasher leak was sorted in no time. Great service, friendly and a fair price.
Very pleased with work completed.
Andy Hawksworth gave excellent advice and service. I should have listened to his earlier advice on replacing the boiler at the same time as the radiators to save some money; my mistake not his!
Have kept forgetting to fill this in, so it's just over a year since installation of the new boiler and control system. Andy has recently been back to carry out the first year service. Very satisfied with his work and his reliability. No problems with the installation, his quotes are reasonable and he is easy to deal with. We will continue to book him for the yearly service.
Over recent times we have used Andy at Value Plumbing and Heating several times and he has always given excellent service. My elderly parents awoke on Christmas Day to find their heating not working, we were not really expecting much help with it being a public holiday, however we rang Andy and not only did he arrive almost immediately without complaint he did so with emergency electrical heaters in case the problem could not be resolved. As it happens he was able to resolve the issue almost at once. He explained it was a very simple easy problem to resolve and refused to take any payment; my parents were overwhelmed with such generosity. I contacted him after the festivities to insist on payment and he simply asked for a charitable donation to be made to a cause he supports, which I gladly did. Surely the best customer service ever.
Very thorough and professional service from start to finish. Excellent value and would strongly recommend!!
Andy Hawksworth at Value Plumbing and Heating is an excellent trader and this is the second top quality job he has done for us. We really can't speak highly enough of him and the team of trades people he sourced to carry out the other trades.
Garry Pattison explained what the job entailed prior to submitting his estimate. He arrived on time, worked solidly, quietly and cleanly throughout. He is very conscientious and considerate. I was completely happy with the finish, but he was not and prepared and repainted the effected areas. Very professional. I will be using him again.
Andy and Drew did a fantastic job with our new bathroom. They provided a friendly and professional service. Andy and Drew were able to offer sensible advice that we found very useful as this was our first project. Would definitely recommend and will be using them again. Thank you! Alex and Clare
Very polite & likeable man, gave me a date to come & turned up on time. Worked efficiently - was very clean i.e. shoes off in house, took away all rubbish etc. Would most certainly recommend & use him again.
Our usual plumber was on safari in Kenya when I had a problem with our recently "serviced" Worcester boiler. Had to call another plumber who was recommended by a friend. Mr Hawksworth came to assist and advised we call in a Worcester engineer thereby forgoing a job. To me that is utter professionalism. We have since called Mr Hawksworth to service our fire and watched him do it. Having watched him we realised that the five previous services were very poorly done. I would have no problem recommending Mr Hawksworth of Value Plumbing and Heating to anyone.
Recommended by a trade friend. Mr Hawksworth was a genuine and honest. Resolved my issue, as a person on ones own you always value a recommendation or good reviews. I will definitely use Andrew again.
I rang Value Plumbing and Heating on two occasions to discuss problems with our radiators. They were extremely professional and helpful on the phone, providing us with some really helpful advice and tips to try to manage and fix the problem on our own, without incurring any call out costs. Really helpful and friendly and would not hesitate to ring and call out for any further problems.
Punctual very pleasant guy did the job to my satisfaction. Would consider him and Value Plumbing for any further work.
Andy was very friendly and professional at all times. He checked what needed doing, quoted a price and then got on with the job. He also offered to come back at any time if we weren't happy. Fast speedy service, just what you want when dealing with problems with water.
Andy was really helpful before, during and after the installation of the new boiler and he has since been back to change my toilet seat and a radiator valve. The problems I was having before the boiler was fitted have gone, as promised, and I am happy to recommend him to anyone. I will definitely use his firm again. In fact, he is coming back to service my gas fire.
Our electric shower stopped working. Value came round, sourced a replacement for us and fitted it. Very quick service and a friendly face. Not the first time I have used Value and wont be the last.
Prompt visit for quotation. Prompt arrival for job and carried out efficiently.
We have used the services of Value Plumbing & Heating a number of times now, knowing that we will get an exemplary service every time in terms of quality of workmanship, punctuality and reliable advice. I would recommend to anyone.
Andrew was very efficient, arrived quickly, did a great job and was very reasonably priced.
Punctual and friendly. Discussed available options and fully explained any recommendations. Undertook the work within a suitable timeframe and delivered to a high standard at the agreed price.
Andy has completed a number of jobs for me over the last couple of years. From leaking taps to boiler replacement. On every job he has taken great care to do a professional job and gives you clear straightforward options. No hesitation in recommending him.
They did a really good job at a very fair price, very professional. I was really impressed.
The guys were brilliant - professional, thorough, careful and polite. Would recommend and would definitely use again.
The plumber come almost straight away and sorted the hot water problem in 10 minutes. He was also courteous and considerate.
Andrew was very professional and polite, no messing about just got on with the work. I will be using them again in the future.
Andy has done several jobs for me, including fitting a new central heating system. He is an excellent worker and very reliable and has also given me some good advice. On this occasion he serviced the boiler, his quotes for work have always been acceptably priced. I have recommended his work to friends who have also been pleased with his work.
Name should be value in excellence as work is superb. Extremely pleasant & obliging men & would certainly recommend & have again. Prompt service & follow up to questions asked.
Very pleasant workers.
Andy and Drew carried out a professional job. They arrived on time and got straight to work. Very wet day but they carried out the outside work without complaint. Everything was explained well, they cleaned everything up well and I am very pleased with the new boiler and aftercare.
Came out at short notice to emergency leak - Sunday morning, Father's day too. Kept me informed by phone of progress. Always on time. Repair completed following week. Very reasonable price. Cannot praise too highly. Andy is the man.
Trader was courteous, prompt and polite and did an excellent job, I would recommend him and intend to use his services in the future.
I have been seeking a plumber for ages now. Keep ringing, making an appointment and then they never turn up. Value Plumbing not only turned up but did a fantastic job. Will definitely use again.
A very happy experience, Andy arrived on time for all stages of the work from quotation to installation, he was polite and respectful of my home, a joy to have around. I am delighted with the new heating system and boiler. Will certainly be going nowhere else for all my heating and plumbing needs.
Andy is a very knowledgeable and helpful plumber, explaining the work to be done in plain language, without jargon, and is very straight forward to deal with, and fair in his dealings with his customers. Oh, and would you believe it, he's reliable and punctual! I am happy to recommend him to anyone needing a plumber or heating engineer.
At last somebody who does a proper job for a proper price. This is the man I have been looking for, for over twenty years!
Brilliant service. New boiler and radiators fitted and running in one and half days. Started on time, finished on time. Polite cheerful trader, super service.
Value Plumbing & Heating have just fitted a full gas central heating system. How refreshing to find a company who arrive and finish as agreed. Their work ethic was excellent. The work was carried out in a structured & calm & professional manner. They explained each stage clearly & I would strongly recommend them to friends and colleagues.
Andy provided helpful advice when we had a boiler issue.
Very pleased with the speed and honesty. Would definitely recommend to friends and family
I located Value Plumbing and Heating on the Derbyshire Trusted Trader website and made an appointment with Andrew, the proprietor. He arrived on time and gave me impartial advice followed up with a fixed quotation for the work which was acceptable and in line with my anticipated budget. Andrew carried out the work quickly and efficiently and I intend to, and already have, used his services again. No hesitation in recommending Value Plumbing and Heating if you need a no nonsense reliable plumber.
After discussing the ongoing issues with my boiler, I could tell that Andy was very knowledgeable regarding the subject. I trusted his guidance in selecting the correct boiler for my flat, and how it could be relocated in order to mitigate the issues arising from the previous installation. The work was carried out very professionally, to a reasonable cost. I'm extremely happy with the service I have received.
Phoned at around 09.00 and Andrew was about to visit his first customer and then he had to go to Alfreton. He said he may have time to call after Alfreton but if not he would come the next morning. OK said I. About 45 minutes later the phone rang. It was Andrew who was driving past, could he come and have a look at the problem. Yes, and to cut a long story short, the problem was resolved within 35 minutes. He will be first call for next plumbing problem.
Always confident with Andy's work and advice. Would recommend to a friend.
Andy and Value Plumbing and Heating comes highly recommended after looking at my options Andy was the most professional, fairly priced and provided a prompt and friendly service.
Andy's work was quick, tidy & efficient.
Overall good service.
Very good and quick service.
Came on time, did a quick clean job. All in all a good service. No issues at all.
Third time using Andy - each time he has been punctual, polite and professional all whilst doing a great job at a very fair price. I will no doubt be using Andy again and have and will continue to recommend him to family and friends.
Prompt and efficient. Reliable at a fair price.
We had very noisy cold water pipes, particularly when the toilet was flushed. Andy sourced the issue, replaced the affected parts and also fitted a sure stop switch at our request. The work was undertaken swiftly and professionally. I would have no hesitation in asking Value Plumbing & Heating to undertake further works for us.
Very professional and prompt.
Punctual, polite, didn't leave a mess.
We were given an appointment which was kept to, on time, and everything was left neat and tidy on completion. We were also given some good advice to overcome potential leaking from around the junction between wall-tiling and shower tray. Very experienced, very positive, and very professional.
Andy came to quote very swiftly following initial contact. He was able to commit to a date and time for the work on the spot. On the day he arrived bang on time, completed the work to schedule and was very personable and considerate. I will definitely be using him again in the future.
We have used Value Plumbing and Heating on several occasions, and we have also recommended them to family and friends. If you are looking for a friendly plumber who you can trust to provide good and honest advice then I suggest that you contact them. They are always willing to help.
Great, prompt service
Punctual, professional and friendly.
Turned up when he said he would. Good job at a good price.
Friendly, reliable and did a very good job.
The fitter was excellent, he was true to his word regards to start time and when the installation would be complete. He was extremely polite and well mannered. I will always contact Value Plumbing and Heating in the future. I would recommend this company to anyone.
New boiler with a ten year guarantee! The quality of work is superb all options were carefully explained. I can now work my boiler whilst away from home with my phone. Absolutely delighted with the personable, polite service.
Andy came on time, died the job quickly, very professional. I have now booked him for my boiler service, would certainly recommend him.
Andy quoted me a price via email, then popped in to check it would be correct for the work to be done. Promised to come and do the work at an agreed time. Duly turned up at that time, completed the work and cleaned up and left the job spotless. Excellent service, will certainly use him again and recommend him without hesitation.
Excellent service for a great price.
Needed some exposed piping safely removed prior to planned re-boarding of kitchen ceiling. From first asking for Andy to take a look through to completion of the work I was very impressed with the professionalism of this trader. The work was carried out swiftly, efficiently and tidily. Would definitely recommend.
A First Class job yet again, prompt and reliable at a reasonable cost.
Could not have asked for a better service. Turn up spot on time, no fuss and completed the job next to no time.
Excellent service in an emergency. Arrived promptly, friendly efficient and helpful. Definitely recommend thanks Andy.
He was punctual and efficient highly recommended.
Value Plumbing and Heating provided a fast and efficient service when others plumbers have let me down. Andy responds quickly and does a top job. Will be using them regularly.
Does what he promises, fully installed on time, on budget, with no fuss. One to use again.
Andy was called to originally get a bird out of the chimney, he called on a Sunday & charged half the price of other companies. We called him again 4 days later for the same. He never overcharged. A reliable, trustworthy trader that I would use again.
Totally the best plumber around. Great communicator, excellent work and very tidy. Can't recommend highly enough. A relief to find such a good plumber and will be using his services in the future.
Did the job to a high standard. I have booked him for some other plumbing work.
Andy was polite, tidy, easy to have in the house. He explained everything carefully. He could be left on his own in the house. At last we have found a decent plumber.
Excellent, fair, prompt service. Nice guy.
Value Plumbing are Heating are the best I have ever used. Fair up front, low prices, good quality work. Small jobs they havn't even charged up for like this one that took a call out and 2 minutes to fix.
I felt that this plumber provided extremely good service; he worked continuously, didn't make a mess, was friendly and professional. I would not hesitate to use his services again, or to recommend him to anyone else in need of a competent plumber.
Great workmanship from Andy. Turned up on time. Great value gave me valuable information very, very happy.
I have no hesitation in recommending Value Plumbing. Andy came out on the same day that I called him and also completed the job that day. He was extremely helpful, informative and professional. He also declined payment until I had lived with his work and checked I was completely happy, which I was, as his work is of a very high standard. Totally thrilled with the service. Thank you Value Plumbing
1st class service, excellent communications and reliability, would highly recommend.
I found Value Plumbing to be responsive, competent and good value.
Exceptionally pleased with the service, will use again next year and would highly recommend.
Andy arrived promptly and did a first class job service/boiler. Clean and tidy, friendly service.
Very punctual and tidy. Excellent advice and workmanship. Would thoroughly recommend.
This is the 2nd time I've used Value Plumbing and on both occasions I have found Andy to be excellent. I would highly recommend and wouldn't go to anyone else now. Pleasant, a fair price and an excellent job (at short notice). Being on my own I worry about being ripped off or poor workmanship etc, but I've no worries at all with Andy - a truly Trusted Trader.
We would have no hesitation in recommending Andy as a Trusted Trader. We received a professional job that was conducted with care and consideration. He also gave us excellent advice on the options available for a system upgrade that we need in the future. Altogether an exceptional service from a very reliable and honest tradesman.
I recommend Value Plumbing and Heating unreservedly. Excellent, friendly and reliable service.
Andy responded immediately to our email, attended and provided a quote within a couple of days, carried out the work at the agreed time, and charged a fair price for the job (and the 'while you're here' extras!). I would not hesitate to recommend Value Plumbing and Heating for its professionalism, competence and friendly attitude - real 'Value'!
Doing some DIY on Mothering Sunday I nailed through a pipe. With water leaking into rooms below I rang several "emergency plumbers", all refused to help. Andy from Value Plumbing and Heating kindly responded. His calm, reassuring manner quickly sorted a stressful situation. Can't praise his service highly enough, very highly recommended!!
Brilliant service! New boiler and controls fitted. Now I can control the boiler over the internet with my phone!! Great Job. Very Happy!
Excellent job done. Pleasant & very kind as I am disabled. Really friendly & helpful.
Excellent service from a reliable tradesman. Would recommend his services.
Value Plumbing and Heating did an excellent job at a really good price. I will definitely be using them again.
Having returned home to a water leak we called Value Plumbing & heating following a family recommendation. Boiler had failed due to leak. Plumber when through all options with honest opinions. Managed to fit us in within 5 days. Provided a great job and finish was excellent and would highly recommend.
I have used Value Plumbing and Heating on several occasions now and have always been more than satisfied with their work and pricing.
Very satisfied with work would call him for any other jobs to be done.
We had had problems with our fire for months but no plumber would take on the job. Andy came round quickly and was very flexible with times working around my toddler's naps! He quoted a fair price and came to fit the part, turning up promptly. Unfortunately he wasn't able to fix the problem due to the part needed being unavailable/obsolete, but did not charge us anything for his time or the part that he had fitted. I have rarely seen this kind of customer service and would definitely recommend/have back to do more work for us.
Absolute gentleman with a fantastic sense of humour, carrying out an emergency repair to a pipe that had been punctured with a nail. Can't praise his service highly enough.
This is the third time we've had Andy in & on each occasion he has gone beyond the call of duty. On the first occasion he came on New Years Eve to sort out a timer re our heating boiler. This time he came the day after we called him to fix a leaking pipe & didn't give up on it. He is untiringly courteous, polite & friendly - An excellent service & at a very reasonable price.
External tap installation. Have used Value Plumbing and Heating for other works at my house before and can't fault the guy. He comes at the appointed time, quotes (quite fairly I think) and does as he says. Have no problem recommending Andy to anyone with any plumbing problems.
I have used Andy from Value Plumbing and Heating several times. He is always punctual and polite. He has just come to our rescue yet again with an emergency boiler repair, we had no heating or hot water. The repair was carried out within an hour of contacting him at a very reasonable rate. Simply put he is our 'Go to' tradesman
Completed the job in good time and also at very short notice.
I was seeking guidance and/or quotation(s) regarding radiators and boilers. Andy (Value Plumbing & Heating) spent 30 minutes on the phone with me giving, what I genuinely believe, was honest and impartial advice. This was no hard sell - far from it, in fact, especially as I wasn't planning to buy a boiler in the near future. He made a suggestion for a short term problem which would cost me relatively little expense (despite making him zero money!). He also offered me plans for the future, including… detailed pros and cons into boilers, in general, specific boilers and also how and why things work the way they do. Highly recommended by a friend, straight talking yet polite and courteous - with zero waffle. When the time is right, I will be using this company, for sure.
My boiler stopped working at around 6pm on Saturday evening, my son had used Value Plumbing before and recommended that I call them. I called straight away and honestly didn't expect anyone to answer with it being a Saturday night and thought I would have to leave a message and wait until Monday. However my call was answered immediately and a plumber was with me to repair my boiler by 8.30am on the Sunday morning. I now have my hot water and central heating back on and can't thank them enough.
Work carried out in a clean and professional manner at a very competitive price.
I wasn't sure which plumber to use for installing my new bathroom as it was a loft conversion and not just a simple bathroom suite replacement. From the moment Andy came to see the job he gave me the confidence and reassurance I needed to know I was using the right trader. Throughout the fitting Andy gave helpful advice and offered solutions to problems which ended up saving me money. Although Andy had to disturb the decoration to some of the other rooms in the house to get the water supply to the loft, he did it with the most minimum of disruption. I am extremely happy with my new bathroom and would recommend Value Plumbing and Heating to others.
Andy was extremely helpful. He arrived on time and did everything he said he would, he was quick and efficient. I will certainly use him again, he was recommended to me.
Andy helped us out very promptly and was friendly and explained what was happening really well. Andy fixed it and gave excellent ongoing advice.
Mr Hawksworth came to an emergency repair on my boiler, examined the situation, explained the problem and resolved the problem immediately. Excellent service.
Excellent service, prompt, friendly, neat worker!
Friendly and efficient. Prompt service and good workmanship. Very pleased.
Andy had done plumbing work for us before so when we needed a new boiler we had no hesitation in getting him to do the job. The work was carried out quickly, efficiently and with no mess. It was a fair price for the work involved and it was all explained when completed 'how it all worked'. We are very pleased with our new efficient boiler, ready for winter! And we love the remote control! Thanks again.
My parents had work done by Andy and were very pleased with it. I recently moved home in Newcastle-Upon-Tyne and found several problems with the boiler and gas fires, at the new house. I asked Andy for advice and he sent me a lengthy email full of sound advice, including contacting Worcester Bosch who came and fixed the boiler straight away.
Andy is very professional & provides an excellent service at a reasonable price.
Andy was brilliant. He was able to call at very short notice to resolve our plumbing emergency. He was honest about the issue and advised us about the cost before continuing the work. I now carry his business card so that I can recommend him if required.
Although it was around midnight when the leak occurred, he arrived quickly and stopped the leak quickly. A true star! Thank you Andrew. I would like to use you again in the future.
Excellent standard of workmanship - no pipes on display as per my specification.
Very happy with Value Plumbing, work carried out in timescale promised, kept informed of what was being done and when, would recommend them.
Excellent service by a trustworthy trader. Knowledgeable and reliable. will be my only port of call in the future.