Tricky PC

39 Highfield Drive Matlock Derbyshire DE4 3FZ
01629 312877
07983 483572
Other services by this trader: Computer Repairs,
Tricky PC
Rated 5 out of 5 Rating based on 52 reviews (?) Rate this Trusted Trader

Joined on 24/04/2012


About Tricky PC
Computer repairs and maintenance. I provide a service to people in my local area, no matter how little computer knowledge they have. If I cannot fix your computer, you will not pay a penny.

Location map

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Customer reviews for this trader
He arrived on time to repair my pc. He was very professional and knowledgeable. He was very helpful and he would tell you in lay man terms what the problem is. I certainly would contact him again in the future if I have any other problems. I would certainly recommend this tradesman again.
Richard provided an exceptional service. He gave us initial free advice over the phone and then provided his services in our home. His fees were very reasonable, he explained complex issues in a very simple way and was a pleasure to have in our home. We thoroughly recommend his services. Worth every penny.
Can highly recommend Mr Harris.
Richard was very pleasant when I initially phoned him for help and he fitted me in quickly. He arrived on time, very easy to talk to, answered all my questions and explained everything well. After being let down several times by various shops I was pleasantly surprised and Richard will now be my go to computer bod! Excellent young man and service.
Excellent service. Speedy work. Very understanding of requirements. Courteous manner.
Talked our language and did not baffle us with computer speak.
I called out Richard from TrickyPC to look at my laptop as it was running very slow, he found that the hard drive was failing. He took the laptop away and replaced the hard drive then next day and kept all of my files too! I had the laptop back and working better than ever in less than 48hrs and I never had to leave my house. He is a very friendly and accommodating man would I would recommend 100%
Richard from tricky pc was professional and reliable. Fixed my pc on first visit for a great price and then did another job at a later date without charging me. He really knows his stuff and I would recommend him highly.
I first contacted Richard via the telephone and he gave me help and advice re my computer problems without charging. I asked if he could visit to look at my I.T. set up and he was extremely helpful and I feel that the session will considerably improve my computer performance. His fee was very reasonable and for people like me who aren't particularly I.T. literate, his input will help alleviate many of my I.T. anxieties
Very pleased: came on a Saturday!
Spot on. The best around.
Knowledgeable and helpful. Excellent.
Brilliant service thank you.
Very happy with response and service from Richard. I had complete confidence in him.
Using Trusted Trader means you know you are getting what it says on the tin. I found Richard very helpful and reassuring - he fixed the problem in less than 2 days and I would have total confidence in using his services again as and when required.
Absolutely delighted with the service which was fast, efficient, courteous and at a very fair price.
We contacted Richard of Tricky PC when it became clear that our old computer was failing and we didn't know how best to proceed. Richard came exactly when he said he would and confirmed not only that the hard drive had failed but so had the router. He suggested we phone the router provider whilst he was on hand, took over the call and negotiated a free of charge replacement. After he had talked us through the various options we decided on another PC rather than a laptop and agreed a budget. Richard phoned back within hours to give us a specification and price which was acceptable to us and a few days later returned with a computer ready set up with all our old files and pictures installed, the price included an external hard drive which now carries out automatic backups to protect against any loss of data. Richard spent all the time we needed setting up the new router, configuring our printer to the new machine and making sure we would get on all right with the new operating system. Everything was clearly explained, entirely in the spirit of what Trusted Traders is all about. From our experience we have no hesitation in recommending Richard who is very competent and helpful.
The service was exceptional -- quick in response, friendly and helpful, and a price much less than I had anticipated.
Excellent service. Explained what had been done and gave advice on what I needed to do subsequently. Would definitely recommend him.
Very helpful. Explained how problem could be resolved following failed upgrade. Collected computer and returned it at agreed times. Very pleased.
Richard was extremely helpful and was able to give very good advice as well as repairing my computer. 100% recommended.
Really pleased with the service Richard at Tricky PC undertook. He was efficient and explained everything he did in clear terms. Richard was able to save me a considerable amount with free downloads. I have no hesitation in recommending Tricky PC. This is the second time I have used Tricky PC.
Tested our computer as slow and no emails. Suggest I have a new computer as I was on Vista. Did not put any pressure on me to buy. Came down on time very pleasant and was very helpful. Went through everything and did a thorough job.
Fast efficient service excellent value, nothing was too much trouble to explain. We would recommend Richard @ Tricky PC
Computer clean up - 19 issues corrected. Security camera set up. Extremely satisfied.
Richard provided a fantastic service. He was prompt and on time for our appointment and explained what he was doing as he worked through what he was doing. I felt I had confidence in the advice that he offered and his visit relieved me of the stress of tackling a job I was not too confident in undertaking. I would thoroughly recommend Tricky PC to anyone who has a problem with their IT system and who wants a very professional service to rely on.
Great service from Richard at Tricky PC, good communication and he rang to say that the computer was ready a day early.
A good value and efficient, quick service. He collected my broken laptop and returned it to me fixed & upgraded.
Efficient service. Collected & returned the laptop. kept me informed at all stages of the work, gave me options and sound advice. Pleasant & courteous. Spoken in plain English.
As usual, a first class service from Richard @ Tricky PC - he comes highly recommended, if you want a job well done, he is efficient, and reasonably priced.
Richard is a pleasant young man who approached our problem with care so as to minimise the risk of losing any files or data. He kept us informed as to what he was doing and eventually solved our problem. Should the need arise we would feel that we could trust him to deal with any similar difficulty.
Very pleasant experience.
Always had a good service from Richard.
He was on time, very polite and he solved the problem at reasonable price. would certainly recommend him.
Very good customer service & an excellent price. Would certainly recommend.
Quickly & successfully resolved computer problem - very courteous and helpful
Efficient and courteous service. Will certainly be using Tricky PC in the future.
Richard was very professional and carried the work very efficiently and explained everything to me. I would certainly recommend him to anyone else with computer problems.
Richard was very friendly and efficient. I had a problem with my PC and it was all sorted within 24 hours!
Richard was very pleasant, polite and efficient. He solved the problem immediately and then went through the procedure to work out what I had done wrong, then showed me the correct procedure. I would certainly recommend Tricky PC to anyone with a computer problem. The fact that that I could contact DCC to find a 'trusted trader'; put my mind at rest that I was to deal with a creditable business.
Richard resolved the issues we had with our slow running laptop very quickly; he repaired and got the laptop back to us, running very smoothly within hours and at a very reasonable price. He is a very professional Trusted Trader, who is also extremely polite and knowledgeable and we would have no hesitation in recommending him to anyone needing computer repairs or advice. We would definitely call upon Richard again if we encountered anymore problems in the future.
Very pleasant chap and very pleased with service provided. Would recommend and confidently use again.
Brilliant service from Tricky PC. Laptop was fixed and delivered to my home in under 3 hours. Work was guaranteed and Richard was extremely polite and professional. Highly recommended.