Cattermole Group Ltd

Homecare House Noel Street Derby DE22 3AX
Cattermole Group Ltd
Rated 5 out of 5 Rating based on 20 reviews (?) Rate this Trusted Trader

Joined on 31/01/2012

About Cattermole Group Ltd
Domestic and commercial appliance sales, service, repairs and spares. Authorised sales and service agents for a wide variety of manufacturers.

Location map

This is an approximate location based on the business's postcode.

Customer reviews for this trader
Overall, a very good service; quick diagnosis and repair of our faulty washing machine. Polite and effective engineer. Fair price for the job. I would use this company again. My only small constructive criticism is they should send the odd text to customers to keep them informed, as our engineer was VERY late in arriving. It was Friday evening and we thought they weren't coming!
The staff were so helpful and had the exact replacement I needed for my Magi Mix. I wish there were traders of Cattermole's calibre for other goods and services.
Great to find someone prepared to work on small electrical items. Took a great deal of trouble to identify problem and ordered replacement for us for free.
Very helpful, explained the problem and gave advice of how best to use and what not to do. Did an initial estimate before going ahead with repair. Six months guarantee after work. Very pleased.
Samsung had referred me to a national provider who did not respond. I contacted Cattermole from a websearch and noted they were on the Derbyshire Trusted Trader scheme which gave me confidence. With repairs, it is always difficult to gauge how much it will cost but Cattermole were transparent and gave clear advice given the common nature of the fault. Very satisfied and I called them to let them know. Cattermole gave a warranty of 6 months on the repair and left a clear invoice and business card.
I visited Cattermoles to ask if it was possible to mend my integrated FROST FREE fridge/freezer as the freezer was making a thick layer of ice in the bottom. I was told to try cleaning the drain from the fridge as it was likely this was blocked & I was told 2 ways to try. If these didn't work which they didn't then to switch the appliance off for 48 hours. & to call them out if this didn't solve the problem . Fortunately it did! thank you so much for the advice from a very relieved senior citizen.
Trusted Trader is an excellent service and this is a company that fully deserve to be on there.
Very efficient team - attended at the time stated, clean and tidy, competent and organised. I have used this company twice now & would recommend them.
On time, courteous, friendly. Efficient.
Excellent service. Friendly family run business. Extremely courteous, prompt and efficient. Very good value for money. Will recommend.
Very happy with the service - A pleasure to deal with