Digital Aerial Installations Ltd

348-350 Belper Road Stanley Common Ilkeston DE7 6FY
Other services by this trader: Aerials/Aerial Fitters,
Trade membership/qualifications: Buy with Confidence,
Digital Aerial Installations Ltd
Rated 5 out of 5 Rating based on 42 reviews (?) Rate this Trusted Trader

Joined on 21/02/2014

About Digital Aerial Installations Ltd
I am a local Aerial and Satellite engineer and have committed myself to providing the highest quality satellite, home entertainment and digital TV aerial installations. I am committed to providing high quality services to all of my clients, ensuring they are fully satisfied with any aspect of the service I have given and continue to provide. Furthermore, I am fully informed of all current and future technologies and I am on hand to provide impartial advice on finding a suitable digital home entertainment system tailored for you. I already have a very large customer base in and around Derby and can provide referrals from happy customers.

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Customer reviews for this trader
I emailed Marc a few weeks ago to discuss installation of a new digital aerial, he explained he was very busy but booked me in with a time that suited me and assured he would be there. Judging by his previous feedback I was happy to wait as we have had bad jobs done in the past by bad tradesman and I'm glad I did wait for him! He was very punctual, explained everything in full, was very neat and tidy and did us a very professional job. We have now also booked him to install some CCTV for us. Very impressed with the service would highly recommend. Credit to his trade. A+
We booked Marc to come and wall mount some Tv's for us and install some new TV aerial points. He came on time and was very helpful, took his shoes off and when he had finished hovered up and showed us how to use our new Tv's. Very friendly and explained everything so we would understand easily. Will definitely use again in the future. Very good.
Highly recommend! Mark came out when promised, called 10 mins prior to let me know he was on his way and best of all he gave me an option to resolve my issue, that was a lot cheaper than having a new aerial fitted which I assumed I would need. Mark is incredibly busy due to his great service, but will always do his best to fit you in.
*Customer feedback* I made contact with Marc in early December to arrange fitting for a new aerial with 3 TV points, Marc replied straight away telling me he was booked up until late December but could highly recommend (withheld). So I made contact with (withheld) who proceeded to mess me about and turned out to be a time waster, I then made contact with Marc again to stress to him that his services were worth waiting for and could we arrange an install date at his earliest convenience… Marc never rung or emailed back! Such a shame…seemed so professional but I suppose any Tom, Dick and Harry can knock up a fancy website. Shame for him also as I was looking to get CCTV installed and could have put a fair bit of business his way but obviously he doesn't need it. *Traders reply* I am sorry you feel you have had a bad experience, unfortunately I have tried contacting you several times but with no reply (please check your spam emails just in case). I informed you of the back log we had due to the Christmas period and current gales, and offered you the earliest date we had available. I had no reply from you so concluded you had gone with another fitter. I also tried finding you another fitter who I know to be good, but he informs me he also replied to you saying he could not accommodate your needs in time due to also being booked up. I fail to see how this justifies a negative review as I have never done any work for you, and have gone above and beyond what any other company would of done to help you. We are a small family company with a very high reputation for good quality work so our call rates are very high. Saying that, we strive to ensure all our customers are happy. Please don't hesitate to contact us again in the future so we can show you how good we really are.
Marc arrived early for his appointment, and the new aerial was up in no time. He was really polite and sociable, and I was impressed how quickly he was able to get my TV sorted out. Would definitely use again in future and would happily recommend him!
Mark was very professional and polite & I would definitely recommend his services to anyone. He rectified all problems I had after using someone else who had not done their job to a high standard.
Very professional, clean and polite. The job was very simple and quick - but I am sure a less professional person could have made it a bigger job and charged a lot more. He took the time to properly diagnose a problem rather than do what I was expecting which was to replace and rewire an aerial. Very impressed and would recommend him to anyone who has any reservations about using an aerial fitter.
Marc was prompt, friendly and professional. He carried out the work quickly but with care, cleared away all mess and old equipment. Would not hesitate in using Marc again or recommending him to family, friends or anyone that wants a job well done at a fair price .
Problems with receiving channels, thought we need a new aerial, Marc tested the signal and said the signal was excellent, did not require a new aerial. He then diagnosed the problem, and left us with a fully working TV, only charged us a call out fee. Would recommend Marc for any further work.
Mark was very easy to get along with, he turned up on time, talked us through everything and nothing was too much trouble. I would recommend him to anyone, well done Mark.
Marc gave me a price for wall mounting a new TV which was very competitive and I booked him for the job. He arrived promptly and completed the installation efficiently with no mess at all He took the time to run through the details of the new TV and I would have no hesitation in recommending him.
Marc from Digital Aerials arrived on time and carried out the requested work swiftly and efficiently. He explained exactly what the problem was and resolved the problem. In addition he explained exactly what he had done and added additional explanations Highly recommended
Great service, arrived as promised, very reasonable fee.
Very professional in both appearance and manner in which the work was carried out.
It was a pleasure to have Marc carry out the required work. He had a very friendly professional attitude, completed the task fuss-free and offered excellent advice - all at a very competitive price. We can certainly recommend 'Digital Aerial Installations Ltd.'
Mark was very professional, very knowledgeable and courteous. Did the job quickly and efficiently.
Efficient and friendly service.
Good job, good price, was very impressed and would recommend.
Excellent service, work carried out to a fantastic standard. Would certainly recommend to friends and family.
Work was carried out in a professional, efficient and friendly way. Advice was given where appropriate. The trader arrived at the time expected.
Mark quickly returned my message answer diagnosed the problem over the phone. He completed the work promptly and had very good customer service. I wouldn't hesitate to recommend this company
He arrived on time and was very professional. Work all done in a quick time. Thank you.
An excellent service provided with detailed information and a smile. First rate service!
Lovely lad, very friendly, even towards my 2 year old. Very efficient and made no mess.
Friendly installation service, very easy going. Was also moving house on same day & was less stress.
Would recommend to all.
Extra point to bedroom plus splitter and connections. A first class job, very professional service and an extremely reasonable price. Have already recommended to friends. A very nice chap.
Very prompt, very tidy, very pleased.
Marc turned up on the date at a pre arranged time, to do work at my daughters home. The work he did, installing two sockets, cabling, and a splitter was done efficiently, with a minimum of disruption. He was friendly and went out of his way to explain the operation of the TV's and other equipment. Nice guy and would definitely use again, and recommend to others without hesitation.
Marc was polite and friendly and fixed my problem very quickly.
An excellent tradesman. Really knew his stuff.
A job we have been meaning to do for so long and all sorted in fifteen minutes! Lots of advice and very reasonable price. Thank you.
Excellent service, friendly and explained everything he was doing. Would definitely recommend to friends and family.
Very satisfied with the service!
Mark did an excellent job. Very clean and tidy whilst working. Very friendly and very helpful. Price was really good for the amount of work done and the time spent doing it.
Mark was prompt, friendly and professional. He carried out the work quickly but with care, cleared away all mess and old equipment. Would not hesitate in using Mark again or recommending him to friends. So nice to be able to leave a positive review. Thanks Mark.
Prompt, personable and polite, and got on with the job. Easily able to identify the problem I was having and fixed it. Good value for money for the job. Have used Marc before and hence had no hesitation in asking him to do this job for money - would definitely recommend to others.