Alternative Tiles Ltd

112 Mansfield Road Derby DE1 3RA
Other services by this trader: Tiles,
Alternative Tiles Ltd
Rated 5 out of 5 Rating based on 35 reviews (?) Rate this Trusted Trader

Joined on 02/11/2010


About Alternative Tiles Ltd
Alternative Tiles have been providing high quality wall & floor tiles, natural stone, marble, glass and mosaics to the Midlands area since 1994. As well as tiles that are just different, a wide selection of "every day tiles" are available too. Our overheads are low so we are often more competitive than the larger stores. Tiles for a commercial project, a complete house renovation or just a splash-back. We aim to give you tiles with more fizz! Our bathroom tile designs are recognised as being creative and striking. We supply Victorian floors, undertile heating systems, wetroom systems and stock a wide range of adhesives, grouts, sealers and more specialised tools. Upstairs we have mirrors & bathrooms. Alternative Tiles offers: Huge choice of tiles; Friendly and relaxed service; Great value; Something for all budgets; Short delivery times; Sound advice & design ideas; Small jobs; Over 25 years experience in the industry. Alternative web address www.victorianfloors.net

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Customer reviews for this trader
This is a really impressive company. They went the extra mile to make it easy, letting me take away a whole sample board. Please do ring and I can tell you more. I highly recommend them.
Very helpful team and a good range of tiles. Helped me to lay underfloor heating and the preparations needed. I can recommend Alternative Tiles.
Excellent products, excellent customer service. Felt confident with all advice given. Reliable, friendly delivery service. Couldn't be happier.
Very helpful advice and good customer care, reliable too.
Exceptional service and attention to detail from a local company. Long may they thrive. Highly recommended.
Friendly, helpful and efficient service.
Good, professional service.
We would recommend Alternative Tiles 100%. We would not fault their professional services & extremely helpful advice. We've got a magnificent bathroom now!
I found alternative tiles. Staff very helpful and tile selection and bathroom part all now look very good. Thank you.
Tim and the team at Alternative Tiles could not have been more helpful. Their expert advice and positive support gave me the confidence to take on what was a very challenging project for a D.I.Y tiler. I cannot recommend them highly enough.
The service we were given was very efficient and well organised. We were given thoughtful advice about our purchase and throughout - including after sales. The service was excellent.
Very refreshing to talk to someone that is so helpful. A great product and very nice people to deal with. I will be using Alternative Tiles again. Brilliant!
All staff at Alternative Tiles especially Tracy were highly helpful with their time and advice and loan of samples to enable picking the floor tiles and wall tiles making for a show stopping bathroom always in touch so aware of time scale of delivery of tiles so could be worked in with tiler and can not thank enough
Very friendly & knowledgeable. They think outside the box with the variety of products they sell. Service second to none.
A very friendly, helpful and informative team, were able to advise us and answer our queries.
Fabulous service. Friendly, helpful and professional. Would strongly recommend them to anyone looking to buy quality tiles.
1) Welcoming attitude. 2) Ensured all tiles, adhesive and extras included. 3) Loaned tile cutter. 4) Helpful always their on telephone. 5) Will defo go back.
As a 'distance purchase' I had to rely on the website and advice of Tim. I had ideas that were not relevant to the product that were explained and sorted to meet my specification. I have received the tiles and am looking forward to watching my tiler complete my kitchen. Thanks Tim you have given me everything I could ask for.
So pleased we found Alternative Tiles! We had our kitchen extended which resulted in an extended hallway, we had Minton tiles on our existing hallway and needed to match old to new. After considerable time on the internet and considering going to reclamation yards we came across Alternative Tiles. I emailed Tim our dimensions and he came back to me immediately with ideas and measurements. We live in Coventry and decided to travel the M1 to Derby to meet with Tim and his team and see the tiles in store. We are so glad we did as this made our decision. Helpfully we were given samples to take away to match to our existing tiles and I was able to order over the telephone on Monday morning. The delivery had arrived in good time by Wednesday and we collected at the weekend. We are so pleased with the design and the tiles and the service I would recommend this company to anyone.
Over a period of two months the advice given by Tim proved invaluable, my e-mails were answered the same day and I felt he had a genuine interest in what I was trying to achieve. With only a small area to tile and not the biggest of budgets I believe I received the same attention as someone spending 10 times as much as myself. I would not hesitate to recommend this company especially since this was a & 'distance' purchase and I had to rely solely on Tim and their website. Perfection personified.
Had the pleasure of dealing with this company in October and November, they were most helpful and the advice given was perfect. Consequently we ended up with exactly what we wanted. I cannot recommend them enough, a real pleasure to deal with.
The customer service was second to none. They gave me the time and support in choosing products that complimented the space available. I would highly recommend Alternative Tiles.
A refreshing experience to deal with such knowledgeable traders. They knew their products and the advice and help given was exceptional, nothing too much trouble. When I made my purchase (which included delivery charge) my order arrived to me in West Sussex within 48 hours, perfect. I would highly recommend this company.
Helpful, excellent quality tiles, friendly, efficient service, quick delivery, good prices. August 2014 I was struggling to find the right size and quality tiles for my porch until I found Alternative Tiles online, Tim & Tracey superbly guided me through the process through emails & phone calls as I didn't visit the showroom. Tim extremely helpful with my queries, sourcing the right tiles for the space & sending samples through the post. He answered an abundance of questions, designed the layout and gave advice on how I could lay the tiles myself. Delivery was quick especially considering the tiles were made to order. All round very impressed with Alternative Tiles.
Tracey and Tim provided an excellent, knowledgeable service and were extremely friendly.
The whole process was very easy. Tim helped choose a design scheme for us. It was great to have his assistance as there is so much choice and we had several rooms to do. The tiles arrived quickly and we were kept fully informed throughout.
I would definitely highly recommend. Very pleasant staff, helped me choose the right tiles for me. Sample tiles given for me to take home to make certain they were the ones for me. Advice given on patterns I could make. Nothing was too much trouble. Prices very competitive. Excellent customer service.
I was extremely impressed with the customer service I received from " Alternative Tiles ". Nothing was too much trouble, they took time showing me samples and I did not feel rushed, they were beyond helpful! Everything went to plan reference delivery etc. I cannot recommend them highly enough. I would not hesitate in using them again.
Everyone at Alternative Tiles is extremely friendly and helpful. They aim to understand your project and your tastes, then offer appropriate guidance and products, and even design ideas and hints and tips for when you want to DIY.
Brilliant service and advice.
Very knowledgeable and advice freely given.