Prime Plumbing Services Limited
Rated 5 out of 5 Rating based on 202 reviews (?) Rate this Trusted Trader

Joined on 22/07/2010


About Prime Plumbing Services Limited
Boilers installed, serviced and repaired. Gas cookers installed. Gas fires serviced. Landlord certificates and property gas inspections carried out. Repairs to leaking taps, overflows, leaking sinks and basin wastes. Replacements to sinks, taps, showers, baths, toilets and radiators. Installation of dishwashers, washing machines and tumble dryer vents. Upgrading of heating systems, chemically cleaned and power flushed - thermostatic radiator valves fitted. Approved Sure Stop Installer Free Quotations. Free call-outs between 8am - 6pm, call-out fee between 6pm - 8am & all day Saturday/Sunday.

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Customer reviews for this trader
I have used Prime Plumbing for many years, well before Trusted Trader began. I have used used Prime recently and their standards are being maintained.
This is the 3rd time that I have used Prime Plumbing Services and once again they gave excellent service, Paul rescheduled his Friday afternoon to complete the work which was carried out in his usual efficient manner giving advice where it mattered. Would totally recommend their services to other customers.
Answered phone call straight away, came as soon as they could to fix a leaking washing machine waste pipe. Fixed the problem there and then, very polite. Very reasonable price. Couldn't ask for anything more. Would definitely recommend.
I have used Prime Plumbing Services Ltd on two occasions now in recent months for gas boiler service and replacing a dripping tap. On both occasions they were friendly and helpful, easy to deal with and showed up when they said they would. Highly recommend.
Fantastic service - New Years Eve also Sunday. When we got up, we found water dripping through the hall ceiling below the airing cupboard. On investigation after emptying the airing cupboard, we found that the hot water cylinder was leaking badly. We turned off the water and went to our plumbers house who fortunately lived near to our home. He came to our house very quickly, assessed the situation and drained the hot water and also the central heating system. As we are elderly and did not then have any water or heating in the house he decided the the work needed doing immediately. Bearing in mind it was Sunday and also New Years Eve he went and fetched a new cylinder and materials to complete the job. The work was completed by late afternoon.
Very impressed with the work, and the plumber Paul. He came to install a new boiler and knowing we have a two year old he worked as quickly and efficiently as he could to get us all warm again. He was clean and friendly and I would recommend him and use him again. Thank you.
Leaking cistern over the festive period. Left shoes at the door without being asked, quoted price and got on with the job straight away. Stayed until happy with quality of repair and all for a very reasonable price. Courteous and friendly throughout visit - highly recommended.
Liam and Paul at Prime Plumbing Services really pulled it out of the bag for us. Our boiler recently failed on a snowy Thursday night, so Friday morning we looked on Trusted Trader to find someone to help. Paul made time that afternoon to come to assess the damage and explained where our 16-year old boiler had failed. The worst news was that it had to be replaced. Paul got us a price on a new Worcester Bosch and juggled existing commitments so that his business partner Liam could supply and fit a new system the following morning. The unexpected bill was softened by the option to take interest free credit - Phew! Liam showed up on time the next morning, Saturday and got to work, with a smile. 4 hours later our house was toasty! Thank you chaps, we will see you next year for the boiler service.
I would not hesitate to recommend Prime Plumbing for installing and/or servicing gas boilers.
We use Prime Plumbing through our estate agents, Renshaw. Each time they have come out they have been friendly and have got the job done. Recently our boiler broke and we had just brought our new born home, they got the parts to fix it as quickly as they could and made us a priority, we now have a lovely warm house we can enjoy with our little one.
Excellent service before, during and after installation. Quality of workmanship and product selection excellent. Would recommend this Trusted Trader to anyone.
Excellent service. Boiler broke came out same day to give quote for new boiler and radiators. 2 days later all done. Fast, efficient and left no mess at all. Brilliant service from Paul,Liam and Alex would not use any other plumber now.
Very happy to use a local firm, who were reliable and exactly what we needed.
I have had work undertaken by Prime Plumbing Services over several years now and have always found their work to be competitively priced, done promptly, and completed satisfactorily. On the one occasion that a minor problem did arise they came and attended to it immediately. All of these characteristics are very important to me.
A Very competent company who get on with the work quickly and efficiently.
I would like to say a big thank you for giving such prompt, excellent service Paul explained what the problem was, quoted a price and completed the work efficiently leaving my bathroom clean and tidy I would recommend Prime Plumbing with confidence.
It seems that good plumbers in an emergency are like gold dust. Thankfully, I found some when my boiler died last week. Highly recommend Prime Plumbing Services. Just brilliant!
Prime Plumbing Services Ltd are experts in fitting and servicing gas boilers. They are very experienced and have good manners which makes them a pleasure to deal with. They have fixed the central heating and hot water in my house which was in a poor state when I moved in. They have fitted new radiators and a new boiler which is working well after 2 years. Yhey take part in regular training to keep up to date. They also checked the gas hob in my kitchen and the gas fire in the lounge as part of Gas Safe. I would highly recommend them.
First class service. We will use again without hesitation.
A very professional service and polite. I'm very pleased with the service and standard of work.
Had an appointment with Pride Plumbing to fit a new kitchen tap. However the day before they were due to come had an emergency with a tap that wouldn't turn off. Rang and spoke to Paul, he was there within the hour. Fixed the emergency and fitted the kitchen tap as well. Very impressed. Quick response. Friendly professional service at a very fair price. Will definitely use in the future.
Complete new fitted bathroom, delighted with the professional workmanship of Prime Plumbing Services. No hesitation in recommending the services of this company for any plumbing and heating needs. Thank you
I used Prime Plumbing Services for the first time when my toilet started leaking and became unusable. A plumber came out within half an hour and fixed the problem plus the fitting of a new kitchen tap. I was delighted with the service received which was very reasonably priced. I will certainly be using this company again and I won't hesitate to recommend them to others.
Used Prime Plumbing Services over a number of years both commercially and domestically, always polite, experienced and professional in what they do. Highly recommended.
Excellent service and very reasonable price considering the amoumt of work done.
Great company wont be going anywhere else. Liam has done work for me a few times, very pleasant and reliable. Would definitely recommend.
Came day after telephoning to repair boiler and fit outside tap. Work carried out speedily and without any mess.
Very good and quick response.
Paul came to my house in an emergency, water pouring out of wall where I had inadvertently drilled through central heating pipe. He was brilliant, knew exactly what to do, sealed leak, got everything working as it was. It was a joy to meet such a man.
Paul arranged a very good deal for us as a charity for a new Worcester Bosch boiler. Really pleased with the work.
Paul was extremely helpful and obliging and replaced the boiler with the minimum mess and maximum efficiency, job well done.
Extremely satisfied with the services provided by Prime Plumbing, the engineers Liam and Alec arrived on time, set up with the minimum of fuss, they kept us up to date with the installation progress throughout the day and provided comprehensive and detailed instructions on how to operate the new boiler system on completion of the task. Except for a new boiler in our airing-cupboard, it was extremely hard to tell that we had engineers in our house that day. I am more than happy to endorse Prime Plumbing Services.
As usual, very impressed with the service received and the price paid. Rapid response, arrived at time promised, work done promptly and efficiently.
We had a leak in our kitchen that needed sorting quickly. We rang in the morning and the leak was sorted by the afternoon. Friendly, honest and efficient service.
Used Prime Plumbing lots of times and always been charged fair price, seen promptly and been satisfied with jobs.
Excellent service.
Liam called us straight back on a Sunday when we had a leak of boiling hot water in the garage. He talked us through what to do as a temporary fix. Then Alex came out the next day to fix the problem. I would definitely recommend this company.
From the first contact, Paul Prime and his colleagues have been very kind, supportive and thorough with servicing and sorting out the boiler which needed a lot of tlc, and the gas fire too. They made us feel very confident and safe and they were friendly and professional, putting us at ease straight away. They charged a very fair price, have done excellent work, explained everything in detail and we can't thank them enough. We would definitely recommend them, they are a fabulous company!
I would highly recommend Prime Plumbing. They were extremely professional and carried out the work in good time and at a fair cost.
Impressed with how quickly the guys came out to assess what was required and came back within a few days to carry out the work and the price was really reasonable. Would highly recommend them to anyone and I will most definitely use them again when require s.
Prompt and professional as usual. Nice company to deal with.
I was very pleased with the service from Prime. The young man arrived very quickly, he was extremely pleasant and completed the fitting of the tap very quickly. I would definitely use them again, and would recommend them.
Paul was brilliant he came on the same day and found where our leak was coming from. He had it fixed within a couple of hours and I was extremely happy with the work and advice he gave us. I found the price very reasonable and will definitely be using Prime Plumbing again. Highly recommend.
Excellent customer communication and service, friendly and willing to assist at short notice. Would recommend this company to anyone who required plumbing/gas services.
Very efficient, came out same day as I phoned, gave me a price and fitted shower on same day. Very polite and left no mess, did a brilliant job and didn't take long to complete.
5* service. No fuss, reliable, very happy customer.
Excellent service.
Alex of Prime Plumbing Services did an excellent job of taking out the old boiler and installing the new one. Everything was left very neat and tidy. Paul Prime also responded extremely quickly when there was a hardware fault on one of the parts the next day which was not Prime Plumbing's fault - it was a manufacturer defect - and replaced the part immediately. All in all, truly excellent service and I would not hesitate to recommend them.
In time of great need I phoned Prime Plumbing and got a fast reponse. The worker who did the repair was polite and friendly. I would highly recommend this company to any of my friends and family. The charge for this job was very reasonable.
Asked Paul to visit tenant in house whose boiler had broken. He went out of his way to be professional, courteous and honest. Can definitely recommend him to anyone. And next time I have a problem he will be the only person I need to contact.
Obtained other quotes for boiler replacement. Prime estimate was very competitive and everything explained in easily understood terms. Work postponed to a mutually convenient date and carried out cleanly, efficiently and with the minimum of fuss - the whole team just 'got on with it'. As a result the whole job took less time than I anticipated. I would recommend anyone to talk to them about any plumbing work required and will be happy to engage them for any future work myself.
Paul responded promptly to our request for help with a leak and were able to schedule the work for the next day avoiding us having to wait until after the Easter Bank holidays. The team were friendly and professional and completed the work quickly and efficiently at a very reasonable price. They were recommended to us by a neighbour and I wouldn't hesitate to recommend them to others.
Prime Plumbing Services installed a new boiler without fuss in just one day. The workmen were courteous and made sure that I did not get cold. Mr. Prime checked the work and I am confident that a good job as been done at a fare price.
We have used Prime Plumbing before and are very satisfied with the professional and friendly service they gave us.
I had a replacement boiler fitted with the minimum of fuss and hassle and for a fair price. This is the second replacement boiler that we have had fitted in two different properties and we were very pleased with the service, price and timescale on both occasions.
Prime Plumbing Services made an excellent job of installing a new boiler. They were reliable, efficient, thoughtful, timely and careful to minimise disruption to the house. We would gladly employ them again without reservation.
Came very quickly for emergency work on toilet. Alex was very proficient and polite.
Excellent service! I contacted them by Facebook early on Saturday morning, they responded quickly and the issue was resolved by 11am.
Paul contacted me within hours of requesting a quote. The quote was very competitive, and was the amount we paid. He was able to arrange for the work to be done the following week. The team were friendly and professional and completed the work quickly and efficiently. They covered carpets and cleaned up after themselves. I wouldn't hesitate to recommend them, and we shall use them again. Many thanks.
Excellent communication, job carried out efficiently and neatly, very happy with the service from Paul and Liam. Highly recommend them.
I would recommend Prime Plumbing Services Ltd to anyone needing plumbing/heating work. Paul and his team will provide first class work carried out in a professional and conscientious way and at a fair price. My 94 year old Mum was delighted with recent work at her home.
Exceptional customer service from estimate to completion. Every aspect of the process was agreed and scheduled. They came and did what they said they would. Totally reliable,professional and efficient in carrying out the installation. Thoroughly recommended.
Contacted Paul regarding central heating he came on a Sunday so that we would have heating. The problem was a complicated one and Paul and his team went to efforts above and beyond to ensure that the problem was fixed. This is the third or fourth time I have used Paul and will not hesitate do so again.
Prime Plumbing Services Ltd are a reliable, friendly and professional local service. I'd recommend them to others. They always work to a high standard.
Brilliant service, very happy with everything they did. Nothing is too much and always wanting to do the best for you. Always very helpful and very fast to get me and my family warm again! Explained new thermostats and made sure I knew how to work every thing before they left. Would highly recommend prime plumbing fantastic all round!
Fantastic service. Phoned at 9am and they where there half an hour later. I watched the work being done and it was 1st rate. Friendly, helpful and clean. Will use again.
My boiler decided to stop working during this winter and I had a look for a plumber quick. I contacted quite a few and Paul from Prime Plumbing Services got back to me very quickly and managed to come out the same day to give me an idea of what we needed. He was able to sort us some hot water out straight away no charge and gave a fair quote for a quality product when compared to others. We decided to go ahead and Liam from Prime came out that weekend to help get the family warm again and did a quality job which included a long guarantee. Brilliant service and good communication. Would highly recommend.
This is NOT the first time I have used Prime Plumbing Services - nor will it be the last, nor will it be the last. Liam came today to sort out the thermostat on the central heating that was not working as it should. Thank you Liam I am now warm and cosy, bless you, I have absolutely no hesitation in recommending Prime Plumbing Services. I will always try to use a Trusted Trader because at 87 I have been taken for a ride on more than one occasion.
An excellent and efficient service by Prime Plumbing Services. Paul attended very quickly and arranged a replacement boiler within a few days. Polite and friendly service, would and have recommended him without hesitation.
Called Paul in an emergency as our combi boiler had failed to operate. Paul visited same day and managed to repair the boiler re-establishing hot water and heating. Very friendly and explained what he had found and done to correct the fault. Cheers
Rang Paul on Saturday and although busy promised to come round later. He arrived when expected and methodically worked through to solve the problem. Friendly, fair, professional and definitely knows his stuff. I will definitely use again.
On a miserable Saturday evening I discovered that I needed a plumber urgently. In less than 30 minutes, Paul arrived and within another half hour the job was done, very efficiently and professionally. I was most impressed and will not hesitate to use the Company again or to recommend them.
Very pleased with the boiler installation. Paul came to do the survey and was very helpful explaining what was required and how long the job would take. Liam arrived on time and worked very hard to complete the installation on time. He spent time explaining how everything worked and cleaned up and tidied up before he left. Overall, we were impressed with everything.
We found Paul Prime and his partner Liam very professional and friendly, We will always use their services in the future.
Prime Plumbing Services were prompt, reliable and polite. They were kind to my 95 year old mother in law. They completed good work.
This is the third time I have used Prime Plumbing Services Limited and the third time I have received outstanding work. As a landlord who lives some distance away, a tradesman who provides good quality work at a good price ensures peace of mind. PPS Ltd have demonstrated integrity, value for money and keep me informed at every stage, whether a large or small job. I will use them every time from now on.
This wasn't a broken down boiler - this was a boiler beyond economic repair the week before Christmas. Not one gas engineer on their Christmas party night out could be mustered to help, but Liam from Prime was round to survey the very next day and install 4 days later on 22nd December, together with Paul signing off the whole job. To say that this is customer service par excellence has to be the understatement of the year.
When our pump for our central heating system failed 1 week before Christmas Liam at Prime Plumbing was amazing. He had to re-site the heating pump due to accessibility issues and squeezed us into his busy schedule. They charged a fair price for the work but the speed at which they completed the work was truly amazing and most importantly the quality of the workmanship was of the highest standard. Great company and a great workman. Can't recommend them highly enough.
Great service, very friendly, prompt and professional. Will not hesitate to call them again as and when needed
Installation of a new boiler with an overall of the heating system including new TRV's on all radiators.
Superb friendly plumbing service offering efficient, professional work at a reasonable price. Even included small parts without charge. Great to do business with.
Alex from Prime Plumbing arrived on time he appraised the work to be carried out and then very efficiently got on and did it. He worked quickly and efficiently I found the end result to be more than satisfactory and would certainly use this company again.
Have used Prime Plumbing Services on a number of occasions now and would not hesitate to recommend them. Very reliable.
Fast and efficient service. No mess after the job was done and I quickly received all the necessary service documents I had asked for. I would happily recommend Prime Plumbing Services to friends and family.
Paul Prime is a very good plumber and gives brilliant service.
They did a good job. They came back four times till I got the hang of how to work it. Even though it was out of hours nothing was too much trouble very patient. Would recommend them to anyone.
Liam came to service only the boiler, I requested him to look at the gas fire which he checked thoroughly, he also checked the gas pressure which he found to be far too low and called out National Gas Emergency Service who came and put every thing right, in my opinion Liam worked tirelessly - beyond what I originally requested, I am 87 years of age it is wonderful to find such a dedicated plumber, I have learned a lesson and will try not to use a trader who you do not list as the plumber I had in 2015 left a great deal to be desired. Thank you.
Arrangements for the service were easily made on a freephone number. Service engineer attended within 10 minutes of the agreed time and completed the work with all reasonable speed.
Excellent work, very pleased with this company. Would definitely recommend.
Phoned them in the morning and they carried out the job by the end of the day. My tenant was very happy
Paul was very helpful, kept in touch with me prior to visit, explained what was happening at all time. Very tidy and clean. All the work carried out in one day. I have been let down by other tradesmen in the past. I would not hesitate to recommend him. I will be using him in future for any plumbing problems.
Paul and Liam came when they arranged. They installed the boiler and commissioned it quickly. They were polite and respectful of our home cleaning up after installation. I would recommend them for future work.
I would definitely recommend this company to family and friends as they did a brilliant job. They were always punctual, nothing was too much trouble and they left everywhere clean and tidy on completion. I was given an explanation and an estimate before the work began and they were polite, courteous and caring. I will be using this company again should the need arise. Thank you from a very satisfied customer.
I am extremely impressed with Paul's attitude and approach to responding to my urgent request, he was as good as his word, prompt, reliable and efficient, I would have no hesitation in recommending his services to anyone.
Used Paul before, and again, as always, did an efficient job installing a new boiler. Speedily too, within 48 hours of our old boiler breakdown which left us with no hot water.
Very friendly, kept us informed at every step. Kept disruption to a minimum; always cleaned up at end of day. Excellent workmanship and attention to detail. Would recommend him for all plumbing work.
We have used Prime Plumbing before and we find them very responsive and helpful. The prices are fair and we would recommend them to anyone who is having plumbing works undertaken.
Very professional. Arrived at the appointed time and did first class job.
Having been left in a very bad situation by an emergency plumber, it was a relief to have the various problems that we subsequently had sorted out in such a professional and friendly way by Paul and Liam. Next time we have a plumbing job that needs doing, they will be the first people that we call.
Very happy with the work carried out. Came out very quickly and solved the problem with the shower.
From start to finish a very friendly and professional team. We would highly recommend this company.
Gas smelt near boiler, Paul came out immediately and identified faulty gas valve, went to get new part and fitted it. All done within a few hours. Swift, efficient and excellent work . A true Trusted Trader
Kept to the price quoted. Polite workman, cleaned up after themselves. Paul explained everything in a way I could understand. Would definitely use him again. Very pleased.
Really pleased with the job Paul did for us. Came out quickly to assess and provide a quote and carried out the job as discussed. Will definitely use again.
If you want someone to see a difficult job through then use Paul and his team. They are professional and pleasant. We felt they charged a very fair price. We will use them again and highly recommend them.
Paul provided a great service at very short notice, was very helpful and courteous. Will be using him again very soon, and can definitely recommend him to others.
Paul Prime did an excellent job, on time, clean and tidy, and as per quote. Highly recommended
First Class - this was the first time I had used Prime Plumbing, but it certainly wouldn't be the last, and I would definitely recommend them. They always turned up when they promised, and finished in the time they said. I had no reservations about leaving them in my house while I was at work, and although I didn't get to meet the two young men who completed the work, they should be commended for the way in which they tidied up after themselves, and took care with my property. I don't know how the quote I got compared to others - after meeting Paul I was so convinced that I wanted his company to do the work that I didn't bother getting any more quotes. I know that is not the recommended method, but I also know that I paid a fair price for an excellent job, and would make the same decision again.
Liam & Stefan came when promised. Entire job finished in just over one and a half days. Very efficient and careful, tidy workers. Prime Plumbing Services are highly recommended.
Paul was able to react very quickly to my emergency, important to me as a single person. He fixed the problem very quickly and gave extra advice about ways to future proof my system. Clean job and pleasant to work with.
Paul came the same day as the old boiler packed up working, nothing is to much trouble for Paul. Very helpful and fitted replacement boiler same day. Brilliant team work 10/10.
Excellent professional service at a good value.
Very pleasant & friendly plumber. Work completed in good time & left very neat & tidy.
Phoned Prime Plumbing at 13.30 to say my kitchen tap had broken and could not stop hot water coming out. Was told to shut water off and he would purchase me a new mixer tap and would come when possible to fit tap. Arrived at 17.00, Brilliant job!
Job was done quickly with a quality, friendly service! would definitely recommend.
We had boiler problems, prime plumbing services came out the same day, identified the problem, provided us with different options and where very knowledgeable and helpful. New boiler fitted within two days and really helped us out. I'd definitely recommend to anyone needing a reliable, honest plumbing service.
Very polite and tidy, great job.
Arrived on time, very friendly, got on with his work. Would have him again for any other plumbing work.
A great team of lads, who work very hard and take pride in their work. Very polite and great people skills. Felt very comfortable with them in my house for two weeks, even gave them a key and left them in the house, while I went to work. Would definitely recommend these guys and will be using them again.
Having got up on a Friday morning to no hot water or heating I thought there would be no chance of getting a plumber that day. How wrong was I, Paul Prime was with me within the hour. Excellent service. I would have no hesitation in recommending Prime Plumbing.
Prompt, friendly and courteous service and very competitive priced - Highly recommended
Prime Plumbing provided a professional and efficient service, they gave expert advice where required and made the job very easy from a customer perspective. Very friendly and reliable staff. I would be happy to recommend them.
Had my toilet fixed. Wasn't flushing. Great, friendly service, highly recommend this company.
We were very happy with the whole job from quote stage to finishing installation. We would definitely recommend this company.
The two men involved in this work were excellent in explaining what they needed to do. Both were polite and caring and left the house as clean and tidy as when they arrived. A very professional job! I would have no hesitation advising friends and family to employ this trader.
Liam & Oliver installed new boiler and hot water tank and all the pipe work plus two new radiators and moved two existing radiators with the least possible mess and disruption. They were very polite & courteous. Highly recommended.
Prime Plumbing Services Limited installed a new combi-boiler heating system in our new house. They carried out all the work quickly and professionally. We received advice from two other companies but Prime were the only ones who provided the right advice on the work that needed to be carried out without adding on extra unnecessary costs. Two weeks later and everything is working perfectly. We recommend Prime to anyone who wants work to be done quickly and to the highest standard.
Paul Prime and Prime Plumbing Services already came highly recommended as they had done work on my grandma's house, but I was even more impressed when they fitted a whole new bathroom. They worked hard, suggested enhancements during the process and worked late when necessary to get the work finished. It has transformed the room. The plastering in my dining room and kitchen also looks amazing. An excellent job!
Fantastic service, all works completed exactly as quoted for in just 2 days. The two contractors were polite, quiet, hard working and very neat, cleaning up all mess and removing all rubbish. There was a minimum of disruption and a great deal of professionalism. I would employ them again should I need more works doing. Many thanks for such a great service.
Excellent service very professional!
The work and service Paul gives us 100%.
I have used Paul many times to carry out repair and maintenance work on my house. He is a very competent and reliable worker and I have no hesitation in recommending him to anyone who needs work carrying out in their home.He always arrives on time, does a good job and leaves the house clean and tidy when he has finished. He charges a fair price for a quality job.
Prime Plumbing installed our bathroom and heating system. Paul provided an excellent level of service, installation was with minimal fuss and disturbance and finish was first class. All the workmen were polite and respectful throughout the job. Very happy with their service which was at a very reasonable price.
I found Prime Plumbing on your website. Paul, Liam and Oliver were all very polite, professional and easy people to deal with. They were hard working, tidy and respectful of it being our home. Their quote was 7% higher than two other quotes I had but they could carry out the installation at short notice (8 days) on the dates I wanted. Their work was first class and well worth the small extra cost, I would highly recommend them and will be using them for all my future plumbing works.
Very satisfied with the service, very helpful.
Have used this company several times and have been impressed with the service. Reasonable prices and good communication. I will be recommending Paul Prime to my son who has just asked me for a reliable plumber and I will certainly use again in the future! Excellent!
Happy smiling people and very efficient
Very efficient service. Friendly and reliable.
At it's annual service my old boiler was deemed unsafe by Scottish Power as they could not obtain the necessary replacement part. I obtained details of potential companies and invited them to come and view the job and give me quotations. Paul from Prime Plumbing Services Ltd. contacted me within a few minutes of me emailing his company and came to look at the job the same day. He impressed me with the swift response and with what he said during the visit. I received his quotation promptly and after comparing it with others (including any technical variations between the submissions) I agreed with him when the work would be done (within two weeks). Paul and his team arrived at the time and day exactly as agreed and proceeded with the work. They completed the job within the time he had said it would take, working diligently throughout. The installation is working well, albeit only 5 days on from being installed. They left the working area all neat and tidy and were careful throughout the work (which involved many trips around the house venting, flushing, and bleeding radiators) to remove work shoes every time they moved around the house. I will be very happy to use this company for in the future.
Replacing the bath taps was a difficult job due to accessibility, I was not sure if part of the bathroom would have to be dismantled to access the fittings. I was impressed that the plumber was first of all willing to attempt the job and secondly was able to fit the new taps without disturbing anything else.
Paul, Oliver and Liam did a great job of installing the replacement boiler and additional radiator. The work was very neat and they left the place tidy. They worked non-stop all the time they were here, despite it being the hottest 2 days of the year! Would definitely use them again - highly recommended!
Paul and his team were very professional and advised us at all stages. Highly conscientious, even having the skip at his own house so as not to inconvenience our tenants any more than he had to. Very tidy and kept us informed of proceedings all through the work..very pleased with all work done…would definitely use again!
Paul came out with very short notice and was able to put my mind at ease immediately that he had everything under control. Very pleasant, polite and professional.
I would most certainly recommend this company, Paul, Liam and their team at Prime PSL were outstanding, as usual. Have used this company on many occasions and would not hesitate to put them forward to friends and family. Thank you guys, another job well done.
They completed a 1st class installation. Very clean & tidy. No mess to clean up afterwards and finished on time as promised. I would thoroughly recommend them.
The plumber was superb. Courteous prompt and went the rare extra mile to fix an unusual problem and ensure satisfaction.
I had used Prime before for a minor job. Recent job was more involved but the service was the same. They arrived when they said, cracked on, made helpful recommendations, cleared up and left. I asked for various other jobs to be completed while the guys were there - nothing was too much trouble, all jobs were finished to a high standard and the final bill was more than fair. They are approachable, flexible and honest. I have absolutely no problem recommending their services.
There work rate was fantastic. Very tidy and clean would recommend to friends.
Stopped most of the day, willing to get the heating working for the kids. Very good job.
Very professional company. Liam was polite and kept me fully informed as repairs progressed. will definitely use this company for all future plumbing needs.
Paul was very helpful. Having just moved to the area we needed our dishwasher and washing machine plumbing in, and on a neighbour's recommendation contacted Prime Plumbers. They were quick to respond and had the matter sorted in a very short time.
Everything done as agreed in a very pleasant and efficient manner.
I have been so impressed with all the jobs undertaken by Paul and his team, from boiler replacement to fixing of a tap, he is very prompt, quick and communication is excellent. Paul is such a honest and reliable guy! Thank you Paul for making my life so much easier!
Paul corrected and completed work done by a previous (dodgy) plumber - not an easy task - it required substantial research and many phone calls on his part before getting down to the practical bit. We now have a fully functional and safe central heating and underfloor heating system . He is friendly, helpful, efficient and reasonably priced. We wouldn't hesitate to recommend him.
Work carried out efficiently, very pleased and would highly recommend.
Spoke on telephone and gentleman arrived within 30 mins. on a Sunday morning. Very good service, polite and helpful.
I have been very satisfied with work and service carried out.
I received excellent service from Paul. He arranged the best time to visit with the tenant and kept me informed of everything. Could not ask for more.
Repaired boiler very quickly when it broke down. Friendly and efficient. Fair price paid for repair work undertaken and for boiler service.
Very refreshing to find a genuine professional trustworthy plumbing service. Paul and Liam work very hard, they advised us of the best course of action to get my mums very old heating system working again. They turned up when they said they would and charged a fair price for the work that they did. I would have no hesitation in recommending them to anyone and will certainly use them again.
Paul from Prime Plumbing was very professional, good communication with customer, kept me up to date with the arrival time. Explained everything in detailed as he carried out the work. The price might be a little bit dearer than some other plumbers but I'd rather pay a little more for good service. Highly recommended!