Bernard Toon & Son Master Locksmiths

13 Winchcombe Way Oakwood Derby DE21 2ES
01332 233425
01332 233425
Other services by this trader: Locksmiths, Security,
Trade membership/qualifications: Master Locksmiths Association,
Bernard Toon & Son Master Locksmiths
Rated 5 out of 5 Rating based on 62 reviews (?) Rate this Trusted Trader

Joined on 27/04/2010

About Bernard Toon & Son Master Locksmiths
Derby's only member of the Master Locksmiths Association. Licensed and inspected by the MLA. All types of locks supplied, installed, opened, and serviced. We take great pride in giving our customers an efficient, prompt and professional service at competitive rates.

Location map

This is an approximate location based on the business's postcode.

Customer reviews for this trader
Very prompt service - courteous and informative about issues with suggestions for future issues that may arise. I would use again and recommend with reservation.
Brilliant service. Turned up on time, was very polite, had the problem fixed in minutes, gave me good security advice and fixed another issue while at the same time actually stopping me from spending more money with him than I wanted to. Will certainly use again if needed and highly recommend.
Superb service, arrived as arranged, diagnosed the issue and gave us a range of solutions to fix. Problem fixed within 10 minutes. Would definitely recommend.
Richard came and fitted a new locking mechanism. He came out the same day I called him as the old lock was broken so the door could not be locked. Richard fitted us in to do the job. He charged a fair price and did an excellent job. He was very friendly, knowledgeable and gave me information on new door handles. Nothing was too much trouble for Richard. A few days later I bought the door handles and fitted them but couldn't quite get the screws in. I called Richard and he popped in and sorted for me as he was nearby. Now that is service. I would highly recommend this company anytime.
Absolutely first rate service. Very prompt response to request for help. Richard was very polite and efficient. No hesitation in recommending.
Recently the lock on the front door broke and I was unable to secure my property. After my initial panic I rang this company and Richard came out within an hour. After assessing the job he was able to advise me of my options - even better news when he was able to replace the faulty part. The job was completed within a couple of hours. Panic over! Thank you for providing a very friendly, professional and efficient service.
Our office door in Burton on Trent would not lock - on a Friday night. Tried other companies who were not keen to come out. Toons were with us in under 30 minutes and fitted a new gearbox in 15 minutes. Friday night and marriage saved! Fully recommended.
Prompt, courteous and friendly service along with views on what precautions were maybe necessary - and which were maybe not.
Richard was prompt, helpful, and did a good job for us and the patio window lock, despite its age. I'd recommend him highly.
Bit late in placing this review but had to say how brilliant Bernard Toon and Son Locksmiths are. We had just moved house and needed our locks changing. Within a couple of days the job was done. Excellent all round. Would have again.
Bernard Toon was very helpful, and more to the point was able to repair our door mechanism for much less than I expected instead of an expensive replacement. Thank you!
Richard was really helpful and patient when going through the locations for the work we required. Would definitely use Richard again and would recommend him to anyone I know.
Really helpful, provided an excellent service and would use again.
Richard was very pleasant, worked quickly, cleanly & efficiently. Once with me, I showed Richard my front door lock (he'd come to mend my back door), as I was concerned it was becoming faulty. For a very reasonable extra charge, he kindly agreed to repair both doors. I am very happy with the work completed.
Excellent service, totally reliable and good attitude.
Arrived quickly and replaced the door lock. Explained the types of locks available and the cost. Job completed in 20 mins overall, from phone call to completion time was just under an hour.
Arrived on time. Cleaned up after. Explained everything.
Richard was extremely polite when I rang for a quote and extremely helpful with my queries. He did an excellent job and was tidy and professional during his time inside of the property. Very honest and trustworthy and an established company in Derby.
I've used Bernard Toon and Son, Locksmiths before and had no hesitation in calling them in today when the back door lock had broken and it's key didn't function. Mr Richard Toon arrived quickly, diagnosed the problem and measured up. He had the broken lock replaced and a new internal 'Thumb-lock' fitted within an hour. His price was fair and workmanship excellent. He is professional, as well as pleasant. There was no callout charge. I recommend them highly.
A really nice guy who knew his craft. Nothing was too much trouble and he did use a dustpan and brush at the end of the job.
Mr Toon turned up on time. He was friendly, polite and helpful. He did a brilliant job and we would certainly use him again.
Richard was very helpful, very courteous, very professional & very efficient & I wouldn't hesitate to use him again if necessary, or recommend him.
Very efficient and quick service. Would definitely recommend this company.
Richard was very knowledgeable and did an excellent job. He attended us promptly and charged a very reasonable price. He was also extremely pleasant to deal with. We would highly recommend him to anyone looking for a first class locksmith.
Very pleased with the work, efficient but friendly, explained everything. Will recommend.
We have used Richard before very helpful man and pleasant. Richard is very good at his job.
Came the same day as I telephoned which was great as we could not use the door. Excellent job, good price and he gave me some good advice. Very polite and efficient and I would certainly recommend Bernard Toon Locksmiths.
Excellent service, arrived at time stated. Informed of price for repair and then completed and even cleaned up! Very happy customer.
Same day service. Fixed problem quickly, explained cause & how it would be properly remedied. Extremely polite & helpful.
Fast professional service & took time to educate me about the right locks to fit.
Richard was polite, helpful and informative. Completed the job within an hour of arriving and tidied up before he left. Gave advice for future door issues and would highly recommend him to friends and family.
Quick response. Came when he said he would. Polite, friendly and efficient. Explained options.
Friendly, efficient and trustworthy.
Excellent customer service from first visit to give quote and revisit to carry out work. Good quality workmanship. Very happy.
Great communication. Charged less than quoted and fixed the door straight away.
Came on time, did job well no mess & very polite.
Bernard Toon & Sons are definitely A "Trusted Trader".
Excellent service.
Very efficient, prompt service; Richard arrived on time and was friendly and polite. Would definitely recommend their services.
We had a prompt, good and fair service and felt very please with the service provided.
Richard (son) arrived at the arranged time and quickly sorted out the problem, which was a patio door lock that had jammed in the locked position. I would recommend and use again.
Mr Toon was very prompt and attentive and worked very efficiently to a high standard. Having used him before I recommend him highly.
Very professional and carried out job with precision and confidence.
Arrived very quickly after initial call, very polite and professional.
Same initial good information on my 1st tel call. Arrived at time given. Very polite. Good workman. Will use again and would recommend.
A kind & courteous person. Very efficient & knowledgeable.
Very quick polite, helpful and understanding of the issue - first class service.
Someone you can trust. Prompt and professional service - highly recommended.
Very efficient and friendly service. Would recommend to anyone requiring a locksmith.
Lovely polite tradesman, very fair price and prompt service. Would definitely recommend to a friend.
A good job (professional) at a good price.
Very prompt and helpful service.