ALW Security Systems

9 Ashdene Gardens Far Laund Belper, Derbyshire DE56 1TG
Additional details: Call-out charges apply for out of office hours emergency call out, unless you have a current maintenance contract with us. All charges are fully explained before attendance to provide transparency to the customer. (Office hours are between 8am and 5pm Monday to Saturday).
Other services by this trader: Alarms (burglar/security),
ALW Security Systems
Rated 5 out of 5 Rating based on 169 reviews (?) Rate this Trusted Trader

Joined on 16/09/2009


About ALW Security Systems
Electricity at work regulations & BS7671 compliant. We are an established family operated security alarm business that delivers a high quality customer service that is second to none. We specialise in professionally installed domestic intruder alarm systems that provide enhanced security protection for you and your home. Reliability is the cornerstone of a good security system and our caring after sales service ensures you have peace of mind during installation and in the future. All work undertaken is to the highest standard, fully guaranteed and insured. We also carry out repairs on existing systems and provide system upgrades. Evening and weekend appointments are also available to suit your requirements. Customer references are available on request.

Location map

This is an approximate location based on the business's postcode.

Customer reviews for this trader
Very pleased with the service. The alarm we inherited with the property. Adam explained how all works in easy to understand language, I have recommended him to 2 friends.
Adam was punctual, proficient & totally professional. Had the system installed a year ago & we have just had an annual service - excellent!
I always recommend Trusted Trader certified companies.
Adam is very professional and trustworthy. He does an excellent job for a very fair price.
The new member of ALW who fitted the alarm was very professional, polite, did a 1st class job. Would recommend ALW to anyone.
Quick, friendly and efficient service.
Very nice to have in your home and does a very good job.
Excellent service, courteous, polite, explained everything in full. Will continue to use.
Tidy, on time. No problem too small. Excellent service.
Very pleased.
Adam is trustworthy and reliable. We would happily recommend.
Adam provided a really first class system following an in-depth discussion to ensure that the system would meet our needs. He explained everything carefully and at length. The installation was carried out with the minimum of fuss or bother, without any mess, and importantly Adam arrived exactly on time for both the pre-installation meeting and on the appointed day. I have no hesitation in recommending Adam to others, and I look forward to using his services for the maintenance of the system in the coming years.
Adam made a brilliant job of fitting the security system. Always on time explaining what he is doing. Tidy and efficient. Would recommend him highly.
Adam is a polite and very tidy worker. He explains every part of the servicing and I am happy to recommend him.
Always on time, efficient, friendly and does a good job.
Initially a service call to an existing system with fault, then we progressed to new system once economics of repair were explained verse the age of the system. No hard sell, very professional company, clean working, delivered all as promised. Great customer care and I feel fair price. Full paperwork, guarantees and 'electrical small works' certificate provided.
Nice bloke, good job done.
Was punctual, thorough, throughout the servicing. Dealt with the service with a minimum amount of fuss. Recommended.
Mr Waterfall was a very efficient tradesman and explained everything to me. He did a really good job and I would recommend him to anyone.
Would thoroughly recommend this firm. We have used this firm for 6 years since we moved into our house. Excellent service, nothing too much trouble.
Adam and his assistant worked quickly and efficiently and the job was completed within a day.
Courteous and prompt. Work carried out to our satisfaction!
Would thoroughly recommend. Punctual, attention to detail. I belong to Contract Service System and always get attention to any problem immediately. A W is pleasant, completely polite and respects customers home.
Alan is on time, his work is neat, and he is very tidy when he has done the work.
Prompt & professional service.
Adam from ALW security systems is a very professional, courteous and thorough installer. All discussions on price and products were very open and fair. We would recommend ALW very highly.
Adam is professional and polite. We have every confidence in him.
The problem occurred on Friday evening and they were the first firm to answer our phone call trying to get help to cure the leak.
Excellent, friendly, polite engineer. Clean & tidy work.
Excellent service - as always.
We have used ALW Security Systems for 4 years now and we cannot fault the service. Professional, polite and explains everything clearly. We will continue to value their service.
Especially as I had to call the engineer on a Sunday pm. Adam is extremely polite & courteous. He is easily recognisable as he wears a shirt with the ALW logo. His work is neat, clean & tidy and very respectful.
I felt confident that this trader was trustworthy. He is pleasant & considerate & I was happy to have him working in my house.
Tidy, good knowledge of our needs. Polite & helpful all around.
Excellent service.
Adam is always punctual and professional. Very respectful of our home and I have no hesitation in recommending him.
Excellent service at a time that suited us.
Adam fitted an alarm system for us. He is professional, trustworthy, very knowledgeable, reliable, punctual, personable and cleared up as he went along. We would have no hesitation in recommending him to anyone. The service we received was excellent.
This is what Trusted Trader is all about. You will not find better.
Annual alarm service carried out, Adam punctual and completed the work quickly and efficiently, explained what he had done and went through the paperwork with me. Happy to answer any questions about the system. Respects your home, always takes his shoes off without being asked.
Emergency callout prompt and outstanding service - you will not find better
Adam was very punctual and diligent. He ensured I was able to work the system, and I would recommend this company.
Prompt with original quote, kept in touch prior to work being carried out. Very thorough in his work and gave good detail. Polite and friendly offering good service. Cleaned up afterwards and confident with after service policy.
He turned up promptly as he said. Under 1/2 hour on a Sunday in the rain, sorted the problem quickly.
The engineer was very prompt, accurate and client focused. The repairs were explained and priced accurately. A follow up service and repair was advised but was my choice if to proceed. Highly recommended.
Very prompt, courteous & reliable. Would recommend him to anyone.
Extremely polite and a very tidy worker, giving updates along the way. Highly recommend this company.
An excellent firm we have used for 6 years, would certainly recommend them. Prompt efficient, value for money and tidy.
A very good job done. Very polite, very trustworthy, cannot praise him enough. I will give his name to family and friends.
A professional and courteous service supplied by the installer. I would recommend him.
As always Adam was prompt, polite and very efficient. When I booked the appointment, I told Adam I would need to leave after an hour and he finished in the house exactly. He also had time to advise on possible changes to our system.
On time, clean worker, excellent service from booking to completion.
Excellent pre-sale service and installation. Very satisfied and would highly recommend ALW Security Systems.
Adam provided an excellent service - he is punctual, efficient and carries out work with minimum fuss. I have no hesitation in recommending him.
Always polite, efficient, clean and professional.
Adam from ALW upgraded our 20 year old system. The price quoted was fair and the work carried out with the minimum disruption. Would happily recommend.
Very competent, organised & a tidy worker.
Adam was prompt, polite and customer focused. He fits everything around you and your needs. This is my second system with Adam. I have no hesitation in recommending him to anyone.
Excellent service. Would recommend to others.
Always on time, polite and does a good job.
Prompt, friendly professional service.
Excellent services at a reasonable price.
I would recommend this firm to anyone, an excellent member of the community.
Once again, Alan did a thorough, professional job.
Very good service, great price and great product.
I was well satisfied with his call out fee and the price of the installation works he carried out on our existing alarm system. His workmanship is very good, very neat & tidy.
Great service, very professional and trustworthy. Extremely reliable. We would strongly recommend ALW Security Systems.
Thorough professional service. Adam completed the work with minimal disruption & was polite & courteous throughout. He had previously fitted our house alarm. This visit was an annual service. Adam explained what he had done & answered all questions asked. Highly recommended.
It was a pleasure to do business with Adam Waterfall. Punctual, polite, pleasant personality. Clean tidy workman, respected our home. Very diligent. He gave all the time needed to explain the workings thoroughly and ensured we were able to operate the system confidently. I feel we have been recommended a good system by a very competent alarm engineer.
Very efficient, friendly service which inspires confidence in using them. Highly professional.
Very good service/workmanship. Nothing too much trouble.
Very polite and helpful. Good workmanship.
Very thorough and explained everything very well. Very clean and tidy would recommend.
Mr Waterfalls attitude is very good, polite, respectful (always takes his shoe's off before entering your home) Always turns up on time, has all the proper tools and does a good job.
More than happy with all work completed. Alan was very pleasant and helpful explaining all parts of work and its nice to know he's only a phone call away should we need him.
Adam is always very professional and respectful. He makes everything very clear and easy to understand. His admin is very clear and gives you confidence in his abilities. Adam always provides excellent advice and support. He fitted our alarm system and has serviced it for 3 years. No issues. Excellent service.
Adam was very friendly and tidy. He explained system clearly. Definitely recommend.
Very neat, reliable alarm.
Very prompt and efficient service.
We're very pleased with the work Adam has done. He's very thorough, works cleanly and he's a really nice guy, thoroughly recommended.
Worked clean and tidy, very polite and explained everything he had done, would recommend him to anyone.
Excellent tradesmen, everything left nice and neat, with no excess wiring at all. I was well pleased.
Very polite and efficient
Very pleasant and professional, punctual and clean and tidy in his work. Knows his stuff, very informative. We recommend Adam.
A fantastic service from the start, I would highly recommend this company as a trustworthy and respectful family business.
Very helpful efficient and hardworking excellent job.
Adam is always punctual and respectful of our home, did a good job.
Very efficient and polite.
Extremely helpful, quick and efficient service.
Adam arrived promptly and carried out the annual service on our security system, he also at my request re-stapled one of the wires that the decorator had re-attached incorrectly and also changed our sensors from pet to standard setting all this is included in the annual service plan so no extra charges. Customer satisfaction and providing a high quality service are obviously very important to Adam and I would not hesitate to recommend him to others.
Prompt response to enquiry. Work completed quickly, quietly and efficiently.
I wanted a security system that was easy to operate but included some bespoke features. Adam discussed these requirements in full and produced excellent solutions.
Another first class job from Adam. Polite, knowledgeable & highly professional. I would recommend to anyone.
Adam has been servicing our burglar alarm for 4 years now and as always, he was on time, polite, tidy and very efficient. It is always a pleasure to have him working in the house, very engaging and professional, always explaining what he has done and answering any questions fully. Would definitely recommend.
An excellent professional and caring attitude completely trustworthy. A first class job at a proper price, would certain recommend.
Adam gave good advice, did the job when he said he would and was meticulous in everything he did. He only replaced what had to be replaced. We would recommend him to anyone.
First class job done. Very polite. Very clean and tidy. Wouldn't hesitate to have him again. Will recommend to family & friends.
Arrived on time, service was completed quickly, efficiently. Gives you confidence to answer our questions you have.
Very pleasant and polite. Adam did what he said he would do, when he said he would do it! Very tidy and conscientious.
Adam was very punctual and did exactly what he has promised. His work was meticulous and attention to detail excellent.
A very competent tradesman, polite, focused, a very tidy worker. I have complete confidence in his workmanship and I am also sure that any future support (if necessary) would be available.
Adam is a faultless tradesman who we have come back to, having employed his service last year. He goes above and beyond to offer a personal, prompt service and pays much attention to detail. The follow-up service is second to none - a true family business and one whom I wouldn't hesitate to recommend to friends and family.
Quality work carried out by a quality workman. Adam was very neat and tidy and took time to make sure I was happy with everything. Very highly recommended.
Prompt, tidy and professional service.
Very professional work.
Talked through the problem clearly and did not do the hard sell - we appreciated his honesty. Excellent service and very thorough and efficient cleaned up afterwards and explained the new alarm system clearly, stressing his 24 hour availability, if we had a problem.
Adam Waterfall is competent and efficient, but also very pleasant and approachable. I would recommend him, without hesitation.
He was punctual and reliable (coming as arranged) as well as courteous and efficient.
Very polite, very cheap, very professional, very informative - overall a very lovely man.
I would recommend this firm to anyone. Very efficient and reliable.
I was delighted with the service I received. Very quick response, very polite and professional. Will definitely have ALW Security Systems to replace existing alarm.
The job was done professionally. I was impressed by the thoroughness, not just the job itself by the administration that accompanied the job. No mess, no fuss, got on with the job. I would recommend the company.
ALW Security turned out a highly professional service with total commitment to customer satisfaction - very impressed.
Adam took the time to assess the risk in each room before recommending an alarm system. He quoted a very fair price after a pressure free consultation. Work was carried out to a high standard and was mess free. I highly recommend ALW Security Systems.
Adam is very reliable and trustworthy. He turns up on time and works very efficiently without making a mess. He gives good advice and is very friendly. I would highly recommend ALW Security Systems.
How refreshing to have a tradesman as pleasant, genuine, tidy, professional, polite and reasonable as ALW Security. Adam was so informative, fast in responding to both my initial request for a quote and also in offering availability to do the work. I would not hesitate to recommend ALW Security Systems to my friends and family.
For help with my repair I looked in All Things Local, having temporarily mislaid the Trusted Trader list. No reply from the first advertiser, though he did ring back the following day. The 2nd advertiser asked me to phone at 10am - call terminated by him without any conversation. The third time luckily on calling ALW Security Systems. Adam is a valuable discovery - returning calls as promised, arriving promptly, speedy and effectively - and a Trusted Trader - excellent!
Tidy worker, explained how the system worked very thoroughly. A very professional job done. Extremely satisfied.
Helpful and polite, takes his shoes off when entering your house.
Adam was very punctual, and was very efficient and courteous. A good job done!
Adam Waterfall is a very reliable and Trusted Trader. He explains all his findings and reasoning's so you feel comfortable with any decisions. He is always polite and very knowledgeable about his trade.
Very polite, clean and tidy worker. Explained system in detail. Good follow up advice.
Alarm was very pleasant and efficient.
First class trader, would recommend to others.
Mr Waterfall was professional, he was on time, tidy and pleasant. Would recommend him.
A professional efficient service.
We have been using ALW Security Systems for 3 years and have always found Adam to be excellent, punctual, knowledgeable and reliable. I have recommended him to colleagues and without hesitate to use him again.
Prompt, friendly and knowledgeable. Adam gives advice, is professional but down to earth. His prices are fair too. I would recommend him to friends and family.