We enjoy a high level of customer satisfaction as can be seen on the 'What People Say' part of our website. We have 25 years experience.
*Customer feedback* Having used Tim Horne before, and been satisfied with the work done, I thought it would be a straightforward option to seek assistance again for the installation of a shower. Whilst I appreciated Tim calling round in early January 2018 to give advice on the options I was, however, then disappointed when I was not contacted again as requested offering possible dates for installation. I should not have to constantly chase firms up when they fail to get back to me and for this reason I will not be using this trusted trader again. I also have doubts about the trusted trader scheme itself when firms let people down like this. *Traders reply* We appreciate the feedback from Mr X, which acknowledges our previous good work for him. In this instance, although our intention was to provide dates to carryout the work, we were delayed in contacting Mr X. On receipt of this feedback, we immediately left a message for Mr X with our full apologies and the offer to carry out the work as originally requested. We value the Trusted Trader scheme as we pride our small company on providing a quality service as recognised in the customer feedback.
Reviewed on 20/01/2018
Everything has been finished to a very high spec. Overcame any problems that may occur. Great attention to detail. Always punctual and put a whole day's work in. Always tidied up each day before leaving. Communicated with the customer about progress, and checked if they are happy with decisions. Very good with the dog. Finished bathroom is way better than we imagined it would be. Would highly recommend to anybody needing interior improvements.
Reviewed on 27/10/2017
Careful, clean workers who quietly get on to do a good job to a high standard! We are happy to give Tim and Michael the highest recommendation.
Reviewed on 17/09/2017
they were excellent workers cleaned up every night before going home I would highly recommend them and did a fantastic job
Reviewed on 16/07/2017
This is the second time that Tim and Michael have done some work for us, refurbishing our utility room. A great job once again, thoroughly professional, worked really hard and they take real pride in the work that they do. Would happily use them again and thoroughly recommend them.
Reviewed on 22/06/2017
Tim and Michael did a fantastic job. All work to a very high standard. Very pleasant to deal with. Work done, timescales and invoice were exactly as quoted. We are very keen to use them for future projects and have already booked them for an en-suite bathroom installation. These are the types of workmen you would hope to have for a job on your house!
Reviewed on 15/06/2017
Tim and Michael were very good and skilled workmen. There were several areas of expertise needed eg electrics, plastering, tiling, shelf fitting. They were punctual, clean and tidy and did an expert job in all the fields they covered. We would certainly use them again. We are hoping they will fit us a sink & taps into a granite surface in our kitchen next. They will carry out a smallish job like ours or a complete kitchen or bathroom etc. We would recommend them very highly.
Reviewed on 19/05/2017
Tim And Michael provided an excellent service as usual.
Reviewed on 07/05/2017
We had every confidence in Tim and Michael. They proved they could overcome any unforeseen problems that came their way with a calm and practical attitude. They worked perfectly as a team, consulted us regularly about decisions and worked tidily and respectfully. The end result was extremely satisfactory and I would have no hesitation about recommending them to others.
Reviewed on 11/03/2017
Quality of work was excellent. Stuck to the timescales anticipated, both start date and finish. Good communications - made it easy to discuss and agree different aspects of the work undertaken.
Reviewed on 13/02/2017
Tim and Michael were a really great find. They were professional right from the first time I made contact until the job was done. They were very clear with their plans and they kept me informed on progress and any changes that they needed to make throughout the job. They cleared up after themselves every day and did a great job. I will be using them again!
Reviewed on 06/02/2017
This is the third time that Tim and Michael have done work for us and we have been very pleased with the results each time. A high standard of work at a reasonable price and two very nice men who we are more than comfortable with having in the house. Their attention to detail and quality of workmanship is outstanding; we would have no hesitation in recommending them.
Reviewed on 31/01/2017
The usual excellent service from Tim and Michael and a few more jobs ticked off my to do list
Reviewed on 28/01/2017
Tim and Michael communicated all aspects of the job openly and gave advice on any relevant information. They asked if we required the light fittings moving and they also relocated a shower pipe that was causing a problem in the loft. They arrived on time every day and also on the exact week that they said they would be starting the work. They quoted for the job immediately and were open that they couldn't take the job on until a later date as they were fully booked up but like I mentioned, they arrived on the week that they said they would do. There was absolutely no mess at the end of each day. Took 3 days. They worked hard with few breaks and we barely noticed them when we were in the house, however we mostly went out leaving them with a key which was no problem at all. Would definitely recommend and will consider them for any future work.
Reviewed on 20/12/2016
Excellent can't praise their standard of work highly enough!! Clean and tidy and meticulous.!!!
Reviewed on 25/11/2016
I've had a number of jobs completed including fixing storm damage to roof and guttering, putting up shelves and wall mounting a TV. Great job and very reliable. They were very good at explaining what they were doing, listening to me and talking through my options. Work is to a good quality and they are great at clearing up after themselves! Really pleased with the work and can't fault it. Their rates are very reasonable.
Reviewed on 11/09/2016
Tim has worked for us before and can always be relied on to do a professional job.
Reviewed on 18/08/2016
Tim and Michael are just absolutely fantastic. They were recommended to us by two other friends in the village and it didn't take us long to understand why. They were with us for around three months in total and it now doesn't seem quite the same without them! They are quite the very best workmen we have ever come across and they were a real pleasure to have around the house. Not only were they the most perceptive, thoughtful and thorough of the tradesmen we invited to quote for the job, they are also absolutely meticulous about their work, despite having to contend with the many hidden, sometimes unpleasant and often frustrating surprises that an old cottage can reveal, former residents' 'handiwork' and some very confined spaces indeed. They also work incredibly hard and are supremely professional at all times. They would regularly stay working late in order to finish a particular stage of the plumbing or installation and always arrived absolutely on time each morning. On top of that, they have to be the neatest and tidiest workmen anywhere in the country and after they had finished each day, apart from the excellent work they had carried out, there was never any trace that they had been here! Tim and Mike are lovely guys and it is a real pleasure to be able to recommend them very highly indeed. We look forward to having them back again soon.
Reviewed on 14/06/2016
Tim and Michael have done work for me on several occasions. Their quote is always very fair, work always excellent and they are extremely reliable. I usually leave them a key and have no concerns about leaving them to work unsupervised in my house. I can't recommend them enough.
Reviewed on 18/03/2016
Tim and Mike provided sound advice on what was required to fix the damage caused by a leak in my bathroom and completed the work with minimal disruption, despite much of the work being carried out in cramped spaces. They even managed to fit in an extra job for me at the same time, which was great. They were polite and professional and I would not hesitate to use them again.
Reviewed on 20/02/2016
Very professional. Cleaned up well after they'd finished
Reviewed on 19/02/2016
Once again a job done well at a realistic price. Tim and Michael are by far the best of the tradesmen we have engaged over the past 15 or more years. Professional, competent and unbelievably tidy; it's a pleasure to do business with them.
Reviewed on 25/01/2016
Tim Horne Ltd are reliable, trustworthy and charge a reasonable price and do a really good job. They are very nice and clean up after themselves.
Reviewed on 10/12/2015
Gave realistic quotation, arrived on time & completed to a very high standard. Extremely pleasant & professional. I would not hesitate in recommending this trader.
Reviewed on 07/12/2015
Fantastic tradesmen who went the extra mile to complete this work. Very high quality work with great attention to detail.
Reviewed on 30/11/2015
Thoroughly recommend, another great job done!
Reviewed on 04/11/2015
Tim and Michael responded quickly and came when they said they would. They made a very tricky job look simple, the finish was excellent and the bill was exactly what they quoted. Efficient and reliable - I couldn't of asked for better!
Reviewed on 08/09/2015
Have used this company before work & dedication is excellent, highly recommended.
Reviewed on 06/08/2015
Tim responded quickly to our request and made a temporary repair. We agreed a date for the week later. Tim arrived on the agreed day and cleared up and he seems a very agreeable person.
Reviewed on 15/07/2015
Friendly, reliable and professional. Totally trustworthy. They are the only tradesmen that I've allowed into my house when I wasn't there (out shopping or at work). Great finish to the bathroom.
Reviewed on 15/07/2015
Prompt service very clean & tidy I feel a fair price was given
Reviewed on 15/06/2015
Thoroughly recommend Tim and Michael. They were extremely reliable, carried out a high standard of work and left my home neat and tidy. They hadn't planned to work the bank holiday but did so as they wanted to finish on time, which they did despite unforeseen difficulties.
Reviewed on 22/05/2015