The Mobility One Stop Shop Ltd

261 Derby Road Birdholme Chesterfield S40 2EU
Other services by this trader: Mobility and Disability Aids,
The Mobility One Stop Shop Ltd
Rated 5 out of 5 Rating based on 465 reviews (?) Rate this Trusted Trader

Joined on 10/08/2009


About The Mobility One Stop Shop Ltd
By definition the business predominantly serves elderly people. We make every effort to understand your needs. Sales, servicing and repair services available, including scooters, electric chairs and beds. We can also be found at Dobbies Garden World, High Wood Way, Barlborough Links, S43 4XN

Location map

This is an approximate location based on the business's postcode.

Customer reviews for this trader
Pete at the Dobbie's Garden World was most helpful and obliging and at no time did you feel under pressure to buy. He made sure we were comfortable taking it apart and reassembling and assured us we would get good back up service whenever we required it. To date this scooter is the best thing we have bought and we wish we had done it sooner.
Very helpful with advice.
The 'GOGO Plus' is what I needed and performs very well and goes in the back of my car. At £995 it is a bit on the pricy side but happy with the product.
Trader was very helpful in giving information on other goods we may be purchasing at a later date. Altogether a very happy experience.
Pete was extremely helpful and allowed my mother in law to try the walkers out around the shopping centre. When we were concerned that they may not fit around the house he allowed us to take them both home to try out without asking for any ID or payment. Very trusting and helpful.
Very friendly and very good service.
Excellent service forum.
Extremely friendly, helpful and professional.
Very polite looked after my needs.
We have purchased various items from The Mobility One Stop Shop and have always been satisfied with the service, especially the aftercare. Nothing is too much trouble.
Very courteous and thorough in ensuring I was able to use the product.
Pete Kirk gave us full details of the product we were looking to buy, extremely good and confident with his knowledge of the product and left us very happy with the process.
I was allowed to try it for quite a long time, before purchase.
I found the sales team knowledgeable, they went above and beyond to find product suitable for my needs. Excellent after sales service. Would not trade anywhere else. S.B. Registered Nurse
Could not have been more helpful.
A delightful experience. The salesman was very kind and well informed regarding the goods. I felt very comfortable.
This is the second bath lift we have bought from this shop. The first time he came and fitted it for us telling us clearly how to use it. This time we could do it ourselves. He did offer to take it to our car for us. Kind, polite & helpful.
Arrived on time, very knowledgeable & friendly. Would recommend the company to others.
Mr Mawson was very patient and helpful. A very patient man.
Excellent personal service from start to delivery. Always very helpful.
Very prompt response. Came out immediately & took away all the stress I was under and made sure I felt comfortable and no time pressure. Problem dealt with at once, now I need never ask for help ever.
Exceptional service. Received from this firm.
This is the first chair I have purchased from this dealer. Salesman was very obliging & not pushy!
Very helpful
Pete is an asset to the company he is always friendly, gives sound advice have used this company for many years would not dream of going anywhere else.
Assistant was very helpful.
Salesman very good and helpful - nothing too much trouble for him.
It's confidence in buying locally from an established, knowledgeable business. David is honest and open to assist you in making a correct purchase.
Excellent service & very helpful.
Great service as usual.
A very nice lady, quick and throrough. Very polite too.
First class service. Customer service terrific.
I recommend scooter shop on Derby Road, Chesterfield. They are one of the best and are very polite & very helpful.
Excellent service
The engineer was of great help to us and advised us on the safety and operation of the lift. Very important for the older people in the Church with disability.
The guy was friendly and knew his products. I got a good impression that he was not just trying to sell me something that was not suitable for me.
I bought for my husband
The staff in the shop were most helpful and could not have done anymore to help us find the correct aid and they helped with parking and loading the car. Wonderful.
The assistant was very helpful in helping me to choose the right scooter for me. I had a test drive and have used it out and about and I'm very satisfied.
The assistant who dealt with us was so helpful and kind. He made the whole process very pleasant and easy. We would recommend the shop to other prospective customers.
The sales staff were friendly and made me welcome, they explained in detail. About the scooter & excellent service.
The man that came was very pleasant & very trustworthy. Very nice person.
I was given a good demonstration of the scooter and a trail run to my car to see if it would fit in the car. All went well.
Excellent service - have traded with this firm for some years and have always been very satisfied.
Very professional, helpful and a polite service. Good knowledge of product.
We have used this company before, gave them chance to get us what we required again. Would use this company again, obliging and helpful assistance, nothing seems to be too much trouble.
Having recently needed help re a service and battery change on my husband's mobility scooter, I feel very lucky that I found this company on Trusted Traders. Dave and the lady who came out to us were both extremely helpful and polite. Its good to know they are there for any future problems we might have.
Attended very quickly as I cannot walk upstairs. I shall use them again when needed.
My mother and I were both very happy with the service we received.
Very satisfied with salesman at Dobbies. Thank you.
Prompt, efficient service.
Very friendly and helpful.
I have traded with One Stop for many years and always Bob has dealt with me honestly and gentleman like. I would recommend One Stop for the excellent service they give and ask for Bob he is your man.
The Mobility One Stop Shop manager helped me find just the right scooter to best suit my needs. Took the time to get it right, plus gave me lots of helpful advice.
Very helpful will always use them and would recommend them to anyone.
The company dealt with me in a very pleasant & professional way.
Very kind gentleman at Dobbies. Really helpful.
Very friendly helpful sales man, gave good advice. Swift delivery by them all aspects dealt with honestly.
Very good shop, everyone kind and explained everything we need to know. Paul was trustful and gave me the confidence to use the scooter.
Very helpful salesman named Paul. Helped me find the right wheelchair for my needs without being pushy.
Great service, tried before buying.
We have used Mobility One Stop Shop previously. The staff are always very friendly and helpful. We have confidence to be able to go back to them if we have a problem.
I would have no hesitation in recommending them as a firm & individuals. They were always available to help in any way, completely honest as to what was best - for me - not for them, excellent in every way.
Could not have been more helpful - very friendly, informative & helpful. Definitely recommended.
Excellent after sales service.
Very good service, help & advice. No pressure to buy.
David and Andrew at Mobility Shop are marvellous. A treat to visit and deliver to our home.
Friendly & helpful. Their after care & service are also very good.
Quick & efficient.
Good, helpful service. Very pleasant experience
I am over 101 years old, I have known and dealt with this firm and it's wonderful staff for the last 53 years. I have never dealt with any business on their high level before, or anytime in my life. They are courteous, polite, considerate, helpful, caring, the staff all of them are 100 per cent. This is the full truth and nothing but the truth!
David was very good and allowed me to try out a few scooters before I made my decision. I had also bought a walker.
We are in the area on holiday, my wife's mobility scooter broke down. Went to see the Mobility One Stop Shop, explained the situation and the looked at it straight away. They not only diagnosed the problem but fixed it in less than half an hour. Very impressed!
Very friendly, good service, very helpful.
The work was carried out on time. They were very polite, clean and very efficient. They gave a lot of confidence and I would give their names to others and use them in the future.
Very satisfied. The assistant I saw was extremely helpful and allowed me to use the walker to make sure it was suitable. I would recommend this firm to anyone.
I have purchased beds, mobility aids and mobility scooter from this trader and I can't praise them enough both for courtesy and after service and they are always very helpful and knowledgeable without being pushy.
I bought my aid at the Dobbies branch. The member of staff was knowledgeable helpful, patient and kind. What more could you ask for.
The engineer who did this job was very good when faced with tyres with poor valves. He sorted the job very well. Thank you very much.
Man who served us was very helpful, polite and friendly.
The salesman couldn't have been more helpful. He was friendly patient and very thorough. I would recommend this company to anyone.
Very fast visit after telephone call and full service completed in less than 24 hours. Shall continue to use this company "with confidence" in future.
Polite, pleasant and helpful young man served me, so I would go back there.
Quick, efficient service combined with extremely pleasant attitude.
A fantastic service all round. Dave is extremely knowledgeable and knew my needs and catered for them perfectly. He immediately delivered it to my house when the scooter would not fit into the car we turned up in. I have now found freedom again, would definitely recommend to others.
Ordered 10:30am - delivered 3:30pm.
No pressure to buy. Good advice given on the product. Encouraged to try this item out first before any decisions made to purchase. Would recommend anyone interested in purchasing mobility items to visit the Mobility One Stop Shop at Dobbies Garden World at Barlborough links, guarantee first class service.
I was very pleased with the service. This is the 2nd time I have used this trader and I have been very impressed both times.
Chap gave a friendly service and made sure it was set at right height for me.
Very helpful and happy with the service.
Marvellous service, all staff excellent, can't be faulted.
They were very kind friendly and advised well because I needed a scooter that would fold up and fit in my car.
I cannot praise this company highly enough. I have no hesitation in recommending this company to anyone. Please ring me if you need anymore information.
Very obliging, kind and courteous and nothing too much trouble. Assisting in loading scooter into my car. Highly recommended.
1st class service, helpful, clean, explained goods, had a good run around. Can never fault them all the years I have been a customer.
This salesman Pete was very helpful in this purchase, no problem at all. He went and got all the details of what the scooter did and how it dismantled.
Very friendly, helpful team.
David was very helpful, very accommodating. Brought the item to us and made sure it was suitable for us before selling it to us.
I had excellent service.
The one stop team are very friendly, helpful, and not at all pushy. Service was prompt & excellent.
Absolutely brilliant service. Not pushy at all.
The man I dealt with was friendly, polite and very helpful. They gave me ample time to make a decision.
I bought a second hand mobility scooter from One Stop Mobility and after 12 months part exchanged it for a new one. I received much more for the old scooter than I expected. Over the years I found the after sales service exceptional, nothing is too much trouble either in their shop of if they come to my home. This year whilst on holiday in Lanzerote the scooter chassis broke after going down a steep dropdown from the pavement to the road and when I took it to be repaired at One Stop Mobility they replaced it with a brand new scooter. I cannot speak highly enough for this company and their staff, both at Chesterfield and at Barlborough, they are always very obliging and they seem to put their customer's needs as their first priority.
Very good to deal with
Excellent customer service. Went that extra mile.
Very obliging.
A very nice lady, did the work, turned up on time. Very reliable, impressed.
This is a company that cares about it's customers. I made an SOS phone call and within 24 hours my problem was dealt with. Everyone was so polite and helpful. A company to be proud of. Top marks.
Knowledgeable and friendly sales person, insisted I used the scooter around shopping centre to ensure it was right for me. Helped me dismantle and pack scooter into car boot. Very willing to answer any questions. Good after sales service. I received an excellent all round service from this company.
Excellent service. The sales assistant could not do enough for us, he was not pushy in any way. He was very helpful and let us try scooters at our leisure. He also was very helpful in ensuring the scooter was able to fit in the car - pulling in and out and checking we could manage the weight.
On time. Stress-free experience.
The Mobility One Stop Shop Ltd are a fantastic company. Everyone is so helpful and friendly.
Service very good. Can't fault in any way. All staff very pleasant. Thank you.
Helpful and trusting.
I was told the scooter needed a new throttle but was rung by shop and I was told they were able to fix it without buying a new throttle. So the cost was much less.
Great service right on time. I had to re-arrange delivery and it was no problem. Excellent service, friendly staff.
We received a prompt response to telephone call. We were advised of cost which seemed reasonable. The engineer was friendly and informed us of the work he was carrying out. Would feel confident about calling this firm again.
My wife suffers from MS & has done for 19 yrs from (type primary progressive). We have built up a good relationship with Dave & his staff at both his branches. No pushy salesmen. More understanding of our needs. My wife and I would certainly recommend this company.
These people gave a first class service, were fair in the pricing. Went the extra mile and I would recommend them to anyone.
Pleasure buying the scooter from Richard Bown, so helpful, polite and nothing was too much trouble, he spent lots of time with me and no pressure from him for me to buy 10/10.
Very helpful, have traded with them for three years.
Very nice man, very helpful.
Excellent and informative service by both shops at Dobbies and Chesterfield (both Pete of Dobbies and Richard at Chesterfield). I would definitely recommend the company as whole.
Friendly helpful, courteous, efficient and god value.
Very kind courteous, listened to your needs. Not pushing for a sale, nothing was too much trouble. Delivered same day and the after care sounds good. I would recommend them to anyone.
Arrived on time. Pleasant manner. Very efficient service. Will use this trader again.
Very efficient.
Friendly people, punctual and reliable. Explained what she had done to the scooter.
A thorough and satisfactory service. Delivered by non pushy sales people. Very pleased with the service received.
Recommend by a friend who purchased a large scooter from this firm.
Peter is extremely courteous and helpful.
Very helpful & kind people.
'Free' service carried out on mobility scooter purchased from above. Job well done by professional people. Would recommend them for mobility goods and aids.
Quite happy with the scooter and would use the mobility shop if I needed any other products.
Excellently knowledgeable, friendly and helpful gentleman. Nothing too much trouble. There should be more companies/representatives like this!
Whenever I have need to use this trader, they are always so willing to help me. Nothing is to much trouble.
Very friendly and helpful.
Excellent service, all the staff were very helpful. Dave delivered a powered wheelchair for us to try for a week and then he arranged for a man to come out from the makers to provide a prescription for my wife. He then delivered two more chairs for us to try. He was helping and advising us, nothing was too much trouble. When we found that with all the extras my wife needed, the chair we wanted was too expensive for us and we had to find a second hand one. Dave offered to check it over for us to make sure we were not buying a lot of trouble. This was excellent service, we will certainly trade with him in the future.
The people were very good and they let me have a trial run, to make sure it was suitable for me. I would definitely recommend people to go to that shop.
Fantastic service. No problem with allowing my wife to take the scooter to try in the shopping centre.
Good deal
The team at The Mobility One Stop Shop Ltd were knights in shining armour to my mother who is 89. Her mobility scooter is her lifeline and without it she is trapped in her bungalow unable even to take her rubbish out or do her laundry. They came immediately her scooter virtually blew up and tried to get her a new part but unfortunately they couldn't. They then searched out a refurb'd scooter for her and ensured it was thoroughly safe and delivered it to her door within a couple of days. Their service is wonderful and they are the most helpful and caring people. Thank you very much indeed.
The service was within 24 hours, home delivery and fitted in a pleasant manner.
Gentleman didn't pressurise but advised me on the scooter which was most suitable for my requirements.
They are most helpful. Kind & considerate & they put me at ease straight away when they came to service my stairlift & my mobility scooter.
Very pleased with the service and advice from trader. Peter was extremely helpful and knowledgeable.
Very prompt service
Both friendly and helpful people. Nice to do business with them.
Very polite and good. A lady engineer.
When we went to the shop they were very polite and very professional with their expert advice. We were advised on what would be the best products for our needs and given the prices of all the different products. We were never rushed or pushed into making any decisions.
The work was done efficiently and courteously, leaving the vehicle in perfect condition.
Excellent service. Very satisfied, no complaints at all.
Polite and helpful
A very professional service. Pete Kirk was able to answer all our queries and we felt confident to proceed with the purchase.
After 1 year phones me for a free service. They checked everything even took wheel off.
Mr Sweeney had a stroke and lost the use of his right side. Dave was amazing, he brought 3 different chairs out, left them to try and for physio to work with them. We settled on 1 for flat to get him around and 1 for outdoor use. Dave helped him outside to use it. The whole service was excellent.
First class service.
All the staff went out of their way to help me. I therefore have no hesitation in recommending this company and Derby Road shop is fantastic.
Polite and knowledgeable assistant
We bought the wheelchair from Dobbies and are very happy with the way we were looked after by the salesman. Most helpful and polite.
Excellent work, pleasant demeanour.
I have short term memory problems and had a little difficulty remembering instructions but the shop staff soon put me right.
All the staff are very kind and helpful.
Very helpful and friendly service.
Arrived on the appointment time, on time. Did a service and a valet on the scooter, very satisfied with the service. Would recommend.
Very helpful. No pressure. Delivery same day.
Good service at short notice.
So helpful, skilled work, polite, just fantastic.
I needed to go to the doctors for 12 o'clock, by 10:30 I had a scooter, the nurse thought it was good and is thinking about one herself. I am very pleased with it! You can always rely on the One Stop Shop!
Very satisfied with attitude and ability in showing us first in demonstration, then in fitting stair lift by Andy Lane.
Good to know we can rely on a good service whenever scooter breaks down.
Really friendly & sufficient service. Helpful.
We quickly gained confidence in the salesman. There was no pressure selling. It was a pleasure to do business with them. We would recommend them to anyone in need of their services.
I was very satisfied as I mentioned above. Friendly and made us at ease. We talked and I had a test on the scooter we bought. Delivered to my home and told my husband how to take apart to put in the car.
The staff were friendly and helpful and listened to my needs. Their aftercare is also very good.
The salesman was very polite and very knowledgeable about his product.
They make you feel like you are the only customer they have and they are excellent.
We found the staff polite, friendly and extremely helpful. They seemed genuinely pleased to see the difference the walker made to my mobility when I had walked in using a walking stick. The confidence it gave was amazing to see.
Very satisfied with trader both as time of initial purchase (November 2014) and with the free service after 6 months.
Problem dealt with at home in the shortest possible time by a pleasant lady.
The Mobility One Stop Shop offers a brilliant service next to none. I bought a Sterling Sapphire off of them a few months ago and needed a bigger mobility scooter for everyday use, and did not hesitate in going back to these people. Excellent & friendly service could not fault.
Had a failure of electrics and the engineer came in just over an hour and fixed.
The gentleman who dealt with me was very nice and inspired trust. He was very knowledgeable and I am very pleased with the outcome of my visit.
The agent brought the rollator to my home for me to try. He did not put me under any pressure to buy.
Very helpful & friendly.
No complaints from buying to present day (2 years).
Very grateful that engineer came to our house, rather than our having to take the scooter to the shop.
Very polite, uniform on time would recommend. New what he was talking about and answered any questions. Solved problem very quickly, will recommend.
Mobility One Stop Shop were brilliant. They did exactly what was promised an at the right time. Top team.
Nice staff very helpful, giving good advice and I feel like he was very genuine in how he conducted himself, he gave me confidence and will always give my business here.
I was surprised and happy that they gave me a mobility scooter while they fixed mine.
Very informative and friendly. Could not ask for anymore 10/10.
Have used this company twice can't praise them enough, sorry to be leaving the area. Hope I find another as good in Sunderland.
Very good, helpful service.
I was concerned when my scooter broke down because my wife and I were going to Centre Parcs for a few days and my scooter was essential. We took the scooter in the van to Dobbies where the shop was based and the man immediately loaned me a scooter and had the scooter sent straight to the workshop at Chesterfield. He was very concerned and said hopefully it would be fixed for us to pick up the next day, if not they would loan us a scooter for our holidays but the next day it was ready and we were on our way.
The staff are friendly and helpful. Provided excellent service.
Just a phone call and they came out, to me and always don't keep you waiting for days.
They didn't need to be prompted to do the service - they contacted me. Work done was excellent.
I broke my Fib and Tib, after surgery I was being discharged from the Royal Hospital, Calow on 9th April evening. I was advised to stay longer but I was desperate to attend my cousin's daughter's wedding in London the following day. My daughter went to above thinking we could hire a wheelchair, got really upset because we couldn't get on train. The man 'lent' us a wheelchair, what a lovely man!
I can strongly recommend David and his staff. They were so helpful and patient which is often what we need. Not pushy like some other companies.
I was very satisfied with the salesman, who was very helpful to me. I am also very pleased with my scooter, it was nice to get out and about again after struggling with walking for quite a long time. Thank you.
I found this trader friendly, helpful and he offered advice without being 'pushy'. I was given the chance to 'try before you buy' and was highly satisfied with the service overall.
Excellent service, no hard selling, just good advice and demonstration. Delivery service on time, all goods assembled and unwanted items taken away. If I should need anymore mobility items I will be back. Agent Richard was first class.
First class advice & services with a good part exchange deal
A very helpful lady dealt with us.
Excellent, friendly and trustworthy trader.
Patient, very helpful and caring would highly recommend them and will use again.
Welcomed by staff, put at ease with a drink, was asked what my needs and requirements was, as I'm alone I need a scooter that had power for my size, that would breakdown into liftable parts for me to put into boot. That gave me miles to enjoy the towns shopping or going into the peak parks instead of being trapped local at home.
The gentleman in the shop knew exactly what I was wanting - which is a novelty these days. We discussed the wheelchairs attributes, decided it was what I needed & concluded the sale - all in about 10 minutes. How very refreshing! He even pushed me back to the car.
The service was excellent in less than 2 hours of purchase. The scooter was delivered and explained thoroughly on how to use, plus they have an excellent after sales service.
Very nice person, knew his job information accurate, no pressure. Trustworthy and very helpful. Pleased to do a deal with him and company.
He replaced a valve in my previous wheelchair when the tyre kept deflating without any charge. I gave him this chair when I brought the new one to use for charity. He then gave me a cushion for the new chair, free of charge.
I purchased a mobility scooter from this firm about 3 years ago and have been very pleased with product and after sale service. Would highly recommend them.
This company went out of their way to help me when my husband had an accident. They could not have done more. I would always go to them for any other mobility needs we may have.
I was very satisfied with the service I received. There was no pressure in my purchase and everything was explained perfectly regarding the article I purchased. I would definitely trade there again.
The trader, based at Dobbies Garden centre, was very helpful in advising us and allowed my mother in law to use a walker around the shops close by before making a decision to buy. There was no pressure to buy and since having made the purchase we have had a phone call to make sure everything is OK with the product. Great service.
I felt complete confidence in this company. There was a variety of scooters bought to my home, with no pressure to buy. It was a totally good experience and I can't praise them enough.
We found the traders conduct of the highest quality and their workmen excellent.
I was treated with great respect, every member of staff was kind, thoughtful and helpful and all were friendly with a smile. Nothing too much trouble and they were very informative. Product is very good. Definitely would recommend them.
Me and my husband called into the shop to enquire about having a seat belt fitted to my brother in law's mobility scooter. The assistant called David was very helpful and he fitted a second hand seat belt to the scooter free of charge. He was very helpful, giving us advice regarding other mobility gadgets, excellent.
Very pleased with the service and it really helped being able to have a test drive.
An excellent shop with helpful staff.
Over 4 days I dealt with 2 gentlemen. Both were extremely helpful and kind. The set up and delivery was excellent, again happy - kind, personal. I felt very comfortable dealing with them.
Very polite, excellent service & demonstration of goods bought.
We always go to the One Stop Shop for our disability needs. The staff are excellent and always let us test driving any vehicle around the precinct.
Pete was very friendly and helpful, giving me confidence in the product and the company. He allowed me to trial the appliance overnight to help me decide if it would help me walk. A great member of the team, nothing was too much trouble.
The trader P Kirk was most helpful. Very polite.
The trader also took time to explain to me the working and safety aspects of an electric scooter and will let me try one or two when I feel ready. He made me feel this is an option.
A pleasure to purchase the power chair from this company. Most helpful, very friendly, very trustworthy. Made the decision to purchase this product very simple and easy. Thank you.
The people are very nice and excellent. Would always recommend them.
Well done to One Stop Mobility. One Stop Mobility was so compassionate to the needs of my husband he also worked out that we didn't have to spend too much money. I had two other quotes and they were really expensive.
We found the staff very helpful and informative came to home for demonstration . We can get in touch anytime if we need any help.
1. first phoned enquiring re-product? 2. handled enquiry well and phoned back when found in catalogue. 3. Phoned us back = item had to be made to order. 4. Phoned and delivered within days & instructed on use. Fantastic service = no charge for delivery.
We were more than happy with the Rep. He did his job thoroughly and did not try to push us into buying.
Excellent friendly service, good advice was given and installation was quiet and tidy with no disruption.
Very polite and efficient staff
Dealt with this company before. We got good quick service. So we returned to someone we knew we could trust.
Excellent service, Bob very kind, helpful and knowledgeable about the products on offer.
I found the lady assistant most helpful and very obliging and I was very satisfied with the service which I received there. I highly recommend The Mobility One Stop Shop. First Class.
I am so pleased to have contacted The Mobility One Stop Shop. My husband absolutely relies on this stair lift & the young man who got it working again was so efficient, I won't hesitate to use them again. Thank you.
I was able to try out several products before finalising the purchase which was an excellent part of their service
We were impressed by the prompt service, efficiency and courtesy throughout.
Excellent service from Mobility One Stop Shop.
Was very pleased with the response at coming to look at my scooter, taking it and repairing in less than three and half hours and was good enough to lend me a scooter. Very happy.
I cannot praise Mr Mawson highly enough for his patience and courtesy in demonstrating his mobility aids and generously letting me try the chair at home before committing myself to purchasing it.
Exceptionally well spoken and very helpful.
The company loaned a scooter to me after I ruptured my Achilles tendon. They did this free of charge. I will be eternally grateful. They were polite, professional and courteous. Thank you One Stop Mobility!
Very helpful staff and delivered on day of purchase.
I was more than pleased with my purchase and got a really good trade- in. The advice he gave me was very welcome, I will go there again.
Excellent friendly service came away feeling very satisfied.
Very kind and helpful, even let us try the wheelchair for a few days before buying. Brilliant.
Excellent staff and service.
Felt comfortable doing deal. Very polite.
Staff were very friendly, helpful & informative.
Peter the salesman at Dobbies - Mobility One Stop Shop branch is very considerate & insists on little things like checking suitability of scooters being able to fit in car boots. People are able to assemble & unassemble scooters before completing sales etc. He is very considerate & I highly recommend him.
Didn't know the business was a member of the Trusted Trader scheme when we first approached them. However, we did received excellent service on this occasion. They were very helpful, patient and informative.
Very straight forward purchase, very prompt attention to problem, rectified satisfactorily.
The staff were very polite, easy to talk too, gave vital information on the product as regards my requirements. A large expense but taken knowing I have been given the right information.
A service second to none.
They were very helpful and gave chance of a good trial of the scooter, well done.
These items were purchased by my mother-in-law aged 94. During the whole process, it was clear that they wanted to supply us with what we needed rather than what would give them the most profit. Also, excellent service from the engineer that installed the bath 'chair'.
Can't fault customer service and all very friendly.
Very explanative and trustworthy.
Very good range of scooters. No pressure from salesman. Excellent advice given regarding general safety and driving scooter. (Delivered on time and day pre-arranged).
The sale person had time for you and was very helpful.
Very helpful, answered all my questions, friendly and I didn't feel pushed.
I was treated with respect and dignity. The staff were excellent and I felt very confident and happy to purchase my goods. A first class company and they make a superb cup of tea.
Absolutely excellent service - I could not believe this company will lend out wheelchairs free of charge. The chair is like new and the employees (& David the owner) were so friendly & helpful. Highly recommended.
They have been most helpful and professional to my 96 year old father-in-law. Quick service - kept fully informed of what's happening.
We would not go anywhere else been with them 3 years they are only too pleased to help.
Excellent service. Good quality - was able to try before I buy. Staff very experienced & helpful. Would recommend highly.
My Trusted Trader was brilliant, it had fantastic service. They were willing to help 100%, and they found me the right product within an hour, unlike the other places I had tried. Wish I had gone to these first. I will never use anyone else.
Excellent helpful assistant. Very willing to demonstrate how things worked.
No pressure selling and gave me use of show chair to await delivery of selected item. Delivery to home 15 minutes from sale.
The staff were very helpful to choose what was right for my needs and I did not feel pressured into buying anything not suitable. I am very happy with my purchase.
Nothing was too much trouble, I was treated with much respect.
Very helpful and cheerful people, friendly and accommodating.
I am highly delighted with the care and would willing recommend to anyone who needs help.
Very helpful and obliging.
They went out of there way to assist us without any pressure, very refreshing.
Advised well how to use the scooter. Looked after me very well.
The gentleman at One Stop Mobility at Dobbies Garden Centre could not have been more helpful. He took the time to find the best scooter for my needs. Nothing was too much trouble for him, a friendly helpful person. Will recommend One Stop Mobility to everyone.
We needed a new armrest for a wheelchair, we hadn't even bought from his shop and the staff in there couldn't have been more helpful, found us an armrest and didn't even charge us for it. Brilliant service, brilliant people, certainly got a future customer if needs be.
Could not have been more helpful. Friendly staff, lent me a scooter while mine was being repaired. I would recommend this company. Good service, thank you.
1st class service. Polite staff. Quickly did the job and the price was good.
The service we received was excellent. Repair was carried and scooter ready for collection at time we were given. We were amazed that there was no charge for the 2 days use of scooter from the shop in an age where everyone seems to want to rip off the customer it was a pleasant change to receive such excellent service.
Top rate service. On-site engineer examined our broken rollator & confirm that as it was it could not be repaired by him, they then called the maker to find spares or new rollator of same spec but this now out of production. They then experimented with adapting a similar (but as it was impractical) model & finally produced a modification that met our needs. All done without any extra charge above the price of the new rollator.
Very satisfied with sales person. Easy to understand and explained everything I needed to know.
Lightweight wheelchair and adapter fitted at back for crutches. Both Barlborough and Derby Road Chesterfield was an excellent service and was very knowledgeable. Would recommend them highly., nothing was too much trouble.