*Customer feedback* A very unreliable tradesman, who says he will do things but does not. Avoid is my advice.*Traders reply* Dear Mr X We am sorry that you have such strong negative feedback regarding the recent work enquiry on a replacement port and the way it was handled. You clearly feel the need to publicise your thoughts. There was clearly a misunderstanding on timings and communication which could have been solved very easily with a conversation. It is certainly not in our best interests to receive negative comments of any kind. We pride ourselves on 100% attention to detail & customer service in the 15 years we have been trading and we apologise for any inconvenience caused.
Reviewed on 22/02/2018
Rapid efficient response.
Reviewed on 30/12/2017
We were extremely pleased with this company in fixing our faulty boiler, also making the heating system more efficient. They were efficient and friendly, and we would have no hesitation in recommending them.
Reviewed on 02/11/2017
Very polite and helpful.
Reviewed on 21/09/2017
Chatsworth Plumbing took over from another plumber who abandoned the job. This isn't an easy position to be in but they tackled the work with very good grace. They needed to replace the central heating pump and to flush out the system to locate a blockage. They were happy to return to make further adjustments and to spend as long as it took to get it right. On one occasion they had to work around the joiners who were replacing windows. They were very pleasant in their manner towards us. Charges were very reasonable. I would have no qualms about using Chatsworth Plumbing again and recommending them to anyone else.
Reviewed on 24/02/2017
I called Lee last week after discovering a slow leak caused by a screw that I had put into a floor board AND into a pipe upstairs - Lee's team were able to arrive the same day and put things right - no fuss or issues. We use Chatsworth for all of our heating and plumbing - they never let us down.
Reviewed on 06/01/2017
I asked a couple of plumbers for quotes to repair our central heating system which had broken down. I thought their quotes were on the high side and one couldn't even do the work for at least three weeks. In the end an acquaintance recommended Lee, Chatsworth Plumbing and Heating Ltd who came immediately, assessed what needed to be done, obtained the spare parts and completed the work in less than a week. It cost well over 100 pounds cheaper than the lowest quote we received. We are extremely satisfied.
Reviewed on 22/12/2016
Lee and Jack have done a fantastic job for us. Nothing was too much trouble for them, they really care about getting it right and were so helpful finding solutions to make our design work. The standard of their work is very high and they are a real pleasure to have around! I would be happy to recommend them to anyone. Thank you guys for doing such a great job!
Reviewed on 10/11/2016
Lee gave excellent advice, his communication was second to none, he called to give us an estimate and fully explained what work was required and the options available to us. The work was carried out with expediency in a very clean and tidy manner, to a high standard and for an extremely fair price. Chatsworth Plumbing and Heating will be the first on my list to call when future work is required. Other Plumbers could learn a lot from this young mans work ethics!
Reviewed on 08/06/2016
I discovered water leaking through my bedroom and garage ceilings in my house late in the evening. Chatsworth Plumbing instructed what to turn off and attended first thing the next morning. They quickly identified the source of the leak and rectified.
Reviewed on 31/03/2016
The plumbing team were polite, tidy and efficient. They did a good job.
Reviewed on 11/02/2016
A friendly and helpful team.
Reviewed on 27/01/2016
Lee was called out recently to a broken immersion heater at our holiday let and was very quick to respond and remedy the issue. He is very professional and always arrives on time. He is trustworthy (he regularly works at our property with spare keys) and we would highly recommend him and his team at Chatsworth Plumbing.
Reviewed on 30/08/2015
I have every confidence in recommending Chatsworth Plumbing. Lee and his team are highly skilled craftsmen and the quality of their work, professional advice, aftercare, and overall affability completely took the stress out of having such a large amount of work carried out on my mums house. My mother is elderly and lives on her own, but Lee and his team are so reliable and trustworthy that we even gave them a key for the house so that they could let themselves in to do work if we werent there. Superlative work and thoroughly nice chaps too!
Reviewed on 23/05/2015