Alpha Heating (Chesterfield) Ltd
Rated 3 out of 5 Rating based on 15 reviews (?) Rate this Trusted Trader

Joined on 24/12/2008


About Alpha Heating (Chesterfield) Ltd
Alpha Heating (Chesterfield) Ltd is a dedicated, friendly and welcoming family run business with over 25 years experience. All aspects of our work is carried out by our skilled employed engineers (we do not use sub contractors) and we can manage your project from start to finish using our in house team. Our work is carried out to the highest of standards with excellent customer feedback at a fair and inviting price. We offer a range of different services from small jobs to complete projects which include; central heating installation and repairs both domestic and commercial, bathroom installation and repairs complete with a 3D computer aided design for your new bathroom, Solar PV and solar thermal installation and repairs, free boilers under the ECO scheme (subject to terms and conditions) and can also offer Green Deal, biomass boiler installation, electrical services from changing a socket to a full re-wire and we also have our Alpha Maintenance service plan available from a little as £10.25 a month to ensure you will always have peace of mind that your are kept cosy in your home. As a Worcester Bosch accredited installer we take pride in our work and ensure you are looked after from start to finish, offering up to an 8 year parts and labour warranty (subject to terms and conditions). All quotations are free of charge and we are always happy to help.

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Customer reviews for this trader
Service provided was extremely professional, quick turn around (of a couple of days), clean (no mess left at all), staff very helpful and knowledgeable. I would definitely recommend them.
We are very highly satisfied with the new bathroom. Shaun and Luke worked very hard for 10 days, I would recommend the firm to anyone. A job well done.
We have used Alpha for the last 10 years for all our heating and plumbing needs. Having recently had a new bathroom from Alpha, the obvious choice, we are delighted with the overall results. From concept to completion Alpha have remained professional throughout, nothing was too much trouble. The attention to detail by the fitter who clearly took pride in his work was evident and this we have to say is so refreshing when so many workmen today are unreliable and appear not to take pride in what they do. Excellent guys, keep up the good work. Highly recommend. Thank you.
*Customer feedback*: I went to Alpha heating for a quote for a new en-suite and bathroom back in May. I booked an appointment in the evening for them to come out to measure up for a design. It was booked for between 6pm and 6.30pm but they were on the doorstep when I got back from work at 5.30pm. They did the measurements and promised a design would be ready about a week later, 2 months later and still nothing. I've also emailed with no response. Complete waste of time! *Traders reply*: We are sorry to hear of your dissatisfaction in regards to your request for a quotation. Firstly, here at Alpha we believe it is good practice to arrive prompt and prepared to an appointment. Given the time of day the appointment was booked for it is difficult to judge the amount of traffic hence why we always allow enough time so we are not arriving late and inconveniencing the customer. In this instance we arrived around 10 minutes early but we will always happily wait until the customer is ready for the appointment and would not expect to be able to go earlier than agreed. Secondly we quote a 2 week turnaround for a quotation and 3D computerised drawing and always aim to have this sent out within this timescale. In this case, from the appointment we were under the impression that you was looking for the work to commence quite quickly. Unfortunately due to our current workload there is a small waiting time for us to be able to start a bathroom project. This is something we are addressing and we are currently recruiting. We did send you a letter stating our current situation and explaining unfortunately we would not be able to quote at this time. From your comments it appears you have not received this letter. We have also searched through our emails and cannot locate anything from yourself. Alpha Heating is an honest, trustworthy and reputable company who certainly do not waste our customers time. Our aim is to always give excellent customer service and in this instance as you can see we have done everything to try and achieve this.
From quote for work to finished job the service was exemplary. Pleasant and efficient workmen, nothing too much trouble and everything left tidy at the end of each day. Would defiantly recommend Alpha to anyone. First class!
Highly recommended! A first class job.
If you want an exceptional bathroom fit with no hidden costs and quality products this is the company to use. Alpha provide a 'project price' with NO HIDDEN EXTRAS. The cost includes all the grout, best adhesives, designer tile edging strips the lot! If you want a tidy, clean professional job where the bathroom fitter, Shaun in our case, takes pride, is a total perfectionist, and nothing is too much trouble use Alpha. All other quotes used different tilers, electricians no peace of mind that they will turn up on the day if they get a better offer. All Alpha work is done in house by employed staff, total peace of mind. Highly recommended by totally satisfied customers! In addition you get a 24 month guarantee in with their very competitive quote, how many other bathroom fitters offer this? Having very high standards we are thrilled to bits with Alpha Heating and would have no hesitation in recommending their service to anyone!
From initial call to arrange a quote, getting a quote, arranging the job, having the job done, the service was beyond reproach. No hassle, job done in 3 and a half hours by pleasant competent staff, little upset or mess. An absolute pleasure to do business with, No we'll ring you back, leave a message, etc, just great service first to last. Very happy.
I was very impressed by their manager who called in to survey the CH system and quote for a suitable boiler replacement. The installers were fine and sensible in a job that had one or two problems to resolve.