Give feedback

We welcome feedback on the scheme and its members.


The hygiene of food premises is a matter dealt with by our environmental health colleagues. If you want to report a hygiene issue, please contact the district or borough council where the business is situated.

The information you provide will help us improve the scheme and to monitor our members. 

An online feedback form is available for you to complete. Responses will be analysed by officers from Trading Standards and your comments will be used to improve the scheme. 

Your comments may be published, however we take steps to verify the accuracy of negative feedback before they are. This may include contacting you, speaking to the member or visiting them. If you don't want your comments to be published, please tick the box at the end of the form.

In order to safeguard the reputation of the scheme, we reserve the right not to publish any comment which is regarded as inappropriate in any way. Our decision in such cases is final.