Derbyshire Handy Van service

Derbyshire Handy Van service is helping to make it safer for older and vulnerable people to live in their own homes. A fleet of eight vans and a dedicated team of staff are ready to take your call.


The Derbyshire Handy Van Service provides practical support to help older and vulnerable people to live independently in their own homes. 

You can phone and ask for a free visit to your home by the service for the following:

  • home fire safety checks
  • smoke alarms provision and installation
  • energy efficiency advice
  • falls prevention advice
  • installation of key safes 
  • practical DIY tasks − for example:
    • changing light bulbs
    • securing carpets and rugs
    • removing and hanging curtains
    • path and door access clearance
    • other tasks, as appropriate.

The service also installs community alarms and Telecare, for further information about these services, please contact Call Derbyshire on 01629 533190.

The service will also, with your permission, make referrals to our partners for additional services that may help you to live independently.

Who is it available to and how do I access it?

The service is available to people aged 60 and over or if you are referred by our Adult Care Department, Derbyshire Fire and Rescue Service, your district or borough council, Derbyshire Police or a health professional.

Each eligible household can access this free service twice a year. Please note, some materials may need to be purchased by the occupier.

The service is available Monday to Friday from 9am to 5pm. This service doesn't offer an emergency service for plumbing or electrical problems.

For more information or to arrange for a visit, please call the Handy Van single point of access on 0203 535 4999 (calls charged at a local rate).

If they can't help, then we have a list of Trusted Traders who may provide the service that you need.

Is there a charge for the Handy Van Service to visit?

No, if you are a Derbyshire resident who is aged 60 or over or are referred into the service then the service is free to access up to twice in a rolling 12 month period.

However, you'll need to purchase any materials required for any small repairs or DIY tasks and key safes.

I am not sure if the Handy Van can help me with a particular task?

Contact the single point of access on 0203 535 4999 and they'll be able to advise you of the help that they can provide.

What if need some help maintaining my garden or with decorating?

Unfortunately, the Handy Van Service does not provide help with garden maintenance or decorating.

You will find lists on our Trusted Trader pages of those who provide these services.

The service is a successful partnership between our Adult Care Department, Derbyshire Fire and Rescue Service and Derbyshire Community Safety. 

Related documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)

Information on other websites

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