Problems with cars
For most people, their car is one of the most expensive purchases they ever make and it can be costly if things go wrong.
The leaflets available on this page provide guidance on the most common issues to be aware of when buying vehicles and outline your rights and what to do if things do go wrong.
Please use the links in the related documents section to look at our leaflets.
Related documents
The following documents are in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)
- A guide to the Consumer Protection from Unfair Trading Regulations 2008 (156KB)
- Buying a car on hire purchase (137KB)
- Buying a motorcycle (138KB)
- Car clocking and how to avoid it (141KB)
- Mini-motos, quad bikes and off-road vehicles: a guide for consumers (176KB)
- Used cars - consumer rights (187KB)
- Used cars - prepurchase considerations (165KB)
- Vehicle repairs and servicing (163KB)
- Writing an effective letter of complaint (217KB)