Consumer Advice
Consumer Direct is a telephone and online service. It provides advice and support to consumers in Derbyshire.
It is supported by Councils in the East Midlands and by the Office of Fair Trading (OFT).
It provides clear and practical advice which can help you to sort out your problems or arguments with suppliers of goods or services.
This service is free of charge.
More complex problems or complaints which may need further information or help are referred to Trading Standards or to other advice services.
If you would like to speak to a Consumer Direct adviser, then please call:
08454 04 05 06
(Minicom users should call on 08451 28 13 84).
Consumer Direct is open on:
- Monday to Friday 8am to 6.30pm.
- Saturday 9am to 1pm.
If you would like to email Consumer Direct, then please use the link below.
The Consumer Direct website also provides a wide range of consumer information and advice. Please use the link below to explore it.
Related Links
| Consumer Direct website (opens in a new window) |
