Trading standards advice for businesses

We provide advice to businesses to help them comply with the law.


Making sure that your business complies with trading standards law is important, but can sometimes seem daunting. We are here to help. We have a team of experienced trading standards officers, with a wealth of knowledge, who are happy to help any Derbyshire business, large or small, with practical advice and guidance.

From 9 May 2016, any Derbyshire business who want business advice from us will have the following options available.

Derbyshire Trusted Trader scheme

Businesses can join the Derbyshire Trusted Trader scheme (if eligible) where, in addition to other benefits they will be entitled to up to two hours free advice per year.

Primary Authority Partnerships

If your business operates or sells products beyond Derbyshire, including online sales, you may be able to enter into a Primary Authority Partnership. Under the Primary Authority scheme, other regulators are unable to take enforcement action where you have followed specific advice provided by us.

D2N2 Growth Hub

Up to two hours free advice per year will be provided to any Derbyshire based business that is referred to us via the D2N2 Growth Hub. You can find out more by visiting our better business regulation pages

Chargeable bespoke business advice

Business advice is an important part of what we do. We can tailor advice to the needs of your business across the spectrum of trading standards legislation.

Fees are charged on a cost recovery basis. The maximum hourly rate payable is £65 plus VAT per hour.

Our expertise is dealing with all aspects of trading standards law. We can't give advice on other areas of law such as contractual disputes with other businesses or legislation enforced by other regulators.

Look at recent examples of how our business advice service has helped Derbyshire businesses

To get business advice, complete our request form

Signposting and self help advice

Business Companion site (opens in a new window) is a free, impartial advice for businesses that sell goods and/or supply services to consumers, run by the Chartered Trading Standards Institute.

Business advice from GOV.UK (opens in a new window) provides useful information for self employed and sole traders about starting up and running a business in the UK. There is also guidance available on legal requirements for specific products and services.

Related documents

The following documents are in Portable Document Format (PDF). You can download software to view PDF documents for free from the Adobe website (opens in a new window)