Quality manual
Our quality manual gives an overview of how the trading standards service complies with the requirements of the ISO 9001:2000 standard for quality management systems.
This standard is based around the principles of customer satisfaction, continual improvement and the development of a process-based quality management system.
You can view our quality manual in the more information section of this page.
Related documents
The following documents are in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)