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Performance indicators
Providers will complete quarterly returns relating to the following performance indicators:
SPI 1 - service availabilty (accommodation based services)
SPI 2 a - utilisation levels (accommodation based services)
SPI 2 b - utilisation levels (support services)
SPI 3 - staffing levels
SPI 4 - throughput
Related documents
The following documents are in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)
(17KB)