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Client Records
The Client Record system was developed by Communities and Local Government (CLG).
It records standard information about clients starting to receive services through the Supporting People programme in England. The data collection, processing and statistical analysis is carried out by the Client Record Office at the Centre for Housing Research (CHR) in St Andrews.
It records standard information about clients starting to receive services through the Supporting People programme in England. The data collection, processing and statistical analysis is carried out by the Client Record Office at the Centre for Housing Research (CHR) in St Andrews.
A Client Record Form should be completed for clients who start to receive any of the following Supporting People funded services:
- Supported housing
- women's refuge
- foyer
- teenage parent accommodation
- floating support services
- outreach services
- resettlement services
- direct access accommodation
adult placements and supported lodgings.
The following services are excluded from the Client Record system:
- Very sheltered housing
- sheltered housing with warden support
- almshouse
- peripatetic warden services
- leasehold scheme
- home improvement agencies
- community alarm services.
An important change is being introduced from April 2007: submissions must be electronic.
No paper returns will be accepted for clients who start to receive Supporting People funded services from April 2007 onwards.
All documentation relating to Client Records can de downloaded from the Client Record website (opens in a new window).
