Social care & health
The kind of help that may be provided includes:
If a need is identified, care at home can be provided by a range of service providers.
Following assessment that identifies your eligibility to services, you would initially be offered access to a Direct Payment Scheme. We have a set assessment procedure which is available to view or download in the More Information section at the bottom of this page.
A Direct Payment is a payment made to you so that you can buy your own social care services directly from a provider. At the bottom of this page you will find a leaflet that can be viewed or downloaded giving an 'Easy Guide to Direct Payments'.
Personal Care services organised or purchased by the council are currently provided free of charge.
We carefully select home care and independent care agencies to make sure they can provide the right kind of assistance to meet agreed needs.
All agencies providing personal care including our own home care service are inspected and regulated by the Commission for Social Care Inspection.
Additional services could be purchased from the range of agencies listed in this publication.
For more information about this service please contact your local office.
You may also like to find out about grants available for voluntary groups.
Better Care, Higher Standards
The Derbyshire Better Care, Higher Standards Charter is for anyone who is over 18 and needs long term help or support from social care services, health, housing or for carers of any age.
The charter tells you:
Something of the services that may be available to you
How you can access those services
The standards of service you should expect
How you can help maintain standards
What you can do if things go wrong
If you have a suggestion, praise or complaint (opens in a new window) about this service you can obtain further information by clicking on this link.
The following documents are in Portable Document Format (PDF). You can download the PDF software for free from the Adobe website (opens in a new window)