Living independently - Help to stay at home

The kind of help that may be provided includes:

• Personal Care - this is a priority service which can help promote independence through personal caring tasks. 
  
• Social Care - includes assisting to maintain social contacts and linking with other services.
  
• Practical Care - includes help with housework, shopping, laundry and meals, as part of an overall service.              

If a need is identified, care at home can be provided by a range of service providers. 

Following the assessment to identify your eligibility to services, you would initially be offered access to a Direct Payment Scheme. We have a set assessment procedure which is available to view or download in the More Information section at the bottom of this page.

A Direct Payment is a payment made to you so that you can buy your own social care services directly from a provider. At the bottom of this page you will find a leaflet that can be viewed or downloaded giving an 'Easy Guide to Direct Payments'.

Personal Care services organised or purchased by the council are currently provided free of charge.

We carefully select home care and independent care agencies to make sure they can provide the right kind of assistance to meet agreed needs.

All agencies providing personal care including our own home care service are inspected and regulated by the Care Quality Commission.

Additional services could be purchased from the range of agencies listed in this publication.

For more information about this service please contact your local office.

You may also like to find out about grants available for voluntary groups.

Better Care, Higher Standards

The Derbyshire Better Care, Higher Standards Charter is for anyone who is over 18 and needs long term help or support from social care services, health, housing or for carers of any age. 

The charter tells you:

• the services that may be available to you
• how you can access those services
• the standards of service you should expect
• how you can help maintain standards
• what you can do if things go wrong.

If you have a suggestion, praise or complaint about this service you can obtain further information by clicking on this link. 

Please use the following link if you have any concerns about the safety or welfare of an adult. (opens in a new window)