Services for adults

We support you in maintaining or, if necessary, regaining the skills to live as full and independent a life as possible.

You will receive an assessment of your needs. This is based on the eligibility framework for social care services, which is in line with Government guidance. We also discuss your needs with other agencies, such as health, where appropriate.

A care plan will be written with you and your carer (where appropriate) if you are eligible for assistance.

This care plan will clearly set out all the services the assessment shows that you need. All parties will then agree how these services should be delivered and staff will work from the agreed care plan.     

The care plan will be reviewed at regular intervals with you and your carer (if appropriate) and adjusted as necessary. 

There is a Single Assessment (opens in a new window) website that gives more detailed information about how assessments are carried out. There is also a Single Assessment Booklet available to be viewed or downloaded from the more information section on this page. 

How to contact a social worker

If you need to contact social work staff for advice or an appointment, all the telephone numbers and email addresses are available in our Social Care Contacts section. You can use this section to contact the area office closest to you, or if you have an emergency outside normal office hours, the contact details for the out of hours service are also available. 

In the more information section are documents relating to services for adults that are available to view or download.

You can also find some examples of how our services are seen by others, our Assessment Report on the Charter Mark for Walton Hospital Assessment Team, the Best Value Review for Day Services for Older People and the Charter Mark Review Report on Resource Centres and Day Services for Older People.

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